Inside Sales Associate — Growth & Benefits (M-F)

Snow and Jones; Norwell (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health & Dental Insurance

401(k) with Company Match

Paid Vacation & Personal Time

Ongoing Product & Industry Training

Career Growth & Advancement

Job summary

Snow and Jones, Inc. is hiring a motivated Inside Sales Associate for our Norwell, MA location. You will assist contractors, homeowners, and business customers with plumbing, HVAC, heating, and well & water products, handling product selection, pricing, quotes, and orders.

The role emphasizes customer service, teamwork, and ongoing product training. Typical hours are Mon–Fri 7:00 AM–3:30 PM with limited Saturday time, and pay ranges from $22–$28 per hour.

Qualifications

• Customer service, counter sales, inside sales experience preferred.
• Knowledge of plumbing, HVAC, construction materials or building products is a plus.
• Strong communication and interpersonal skills.
• Positive, customer-first attitude and team player.
• Able to multitask and stay organized in a fast-paced environment.
• Dependable, motivated, and eager to learn.
• Comfortable working as part of a team.
• Ability to lift up to 25 pounds as needed.

Responsibilities

• Help customers in person and over the phone with product selection, pricing, quotes, and orders
• Develop strong customer relationships through knowledgeable, friendly service
• Recommend products and solutions that meet customer needs
• Identify opportunities to increase sales and add value for customers
• Work with Branch Management, Outside Sales, and manufacturer partners to support customer requests
• Pull, verify, and prepare orders accurately and efficiently
• Maintain an organized, well-stocked sales counter and inventory
• Partner with the warehouse and branch team to keep daily operations running smoothly
• Participate in product training to continually expand your industry knowledge
• Maintain a clean, organized, and safe work environment

Skills

Customer service

Counter sales

Inside sales

Communication

Teamwork

Multitasking

Organized

Eager to learn

Physical - lift 25 lbs

Job description

Snow and Jones, Inc. is hiring a motivated Inside Sales Associate for our Norwell, MA location. You will assist contractors, homeowners, and business customers with plumbing, HVAC, heating, and well & water products, handling product selection, pricing, quotes, and orders.

The role emphasizes customer service, teamwork, and ongoing product training. Typical hours are Mon–Fri 7:00 AM–3:30 PM with limited Saturday time, and pay ranges from $22–$28 per hour.