Inside Sales Associate

Snow and Jones, Inc.; Norwell (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Health & Dental Insurance

401(k) with Company Match

Paid Vacation & Personal Time

Ongoing Product & Industry Training

Career Growth & Advancement Opportunit

Supportive, Team-Oriented Environment

Family-Owned Company

70+ Years of Industry Experience

Job summary

Snow and Jones, Inc. in Norwell, MA is seeking a Counter Sales Associate to assist contractors, homeowners and business customers in selecting plumbing, HVAC, heating, and well & water products. You'll guide customers, process quotes and orders, and build lasting relationships through friendly, knowledgeable service.

This full-time position runs Monday–Friday, 7:00 AM–3:30 PM with limited Saturday hours. Prior counter sales or related retail experience is preferred, along with a proactive,

Qualifications

• Customer service, counter sales, inside sales, retail, or wholesale experience preferred.
• Knowledge of plumbing, HVAC, construction materials, or mechanical products is a plus.
• Strong communication and interpersonal skills.
• A positive, customer-first attitude.
• Ability to multitask and stay organized in a fast-paced environment.
• Dependable, motivated, and eager to learn.
• Comfortable working as part of a team.
• Ability to lift up to 25 pounds as needed.

Responsibilities

• Help customers in person and over the phone with product selection, pricing, quotes, and orders.
• Develop strong customer relationships through knowledgeable, friendly service.
• Recommend products and solutions that meet customer needs.
• Identify opportunities to increase sales and add value for customers.
• Work with Branch Management, Outside Sales, and manufacturer partners to support customer requests.
• Pull, verify, and prepare orders accurately and efficiently.
• Maintain an organized, well-stocked sales counter and inventory.
• Partner with the warehouse and branch team to keep daily operations running smoothly.
• Participate in product training to continually expand your industry knowledge.
• Maintain a clean, organized, and safe work environment.

Skills

Customer service

Counter sales

Inside sales

Retail experience

Job description

Full-Time | Monday–Friday | 7:00 AM–3:30 PM

No Saturday Hours During Summer!

Turn Your Customer Service Skills Into a Career

Are you a people person who enjoys

Now Hiring: Inside Sales Associate

Norwell, MA

$22–$28/hour DOE

Full-Time | Monday–Friday | 7:00 AM–3:30 PM

Only 1 Saturday per Month | 8:00 AM–12:00 PM

No Saturday Hours During Summer!

Turn Your Customer Service Skills Into a Career

Are you a people person who enjoys helping customers, solving problems, and learning new products? Looking for a stable position with a great schedule, competitive pay, and opportunities to grow?

Snow and Jones, Inc. is looking for a motivated Counter Sales Associate to join our Norwell, MA team. You'll work directly with contractors, homeowners, and business customers, helping them find the right plumbing, HVAC, heating, and well & water products for their needs.

Experience in counter sales, inside sales, plumbing supply, HVAC, construction materials, wholesale, or retail is a plus—but we're also interested in mechanically inclined individuals with strong customer service skills who are eager to learn.

What You'll Do

• Help customers in person and over the phone with product selection, pricing, quotes, and orders
• Develop strong customer relationships through knowledgeable, friendly service
• Recommend products and solutions that meet customer needs
• Identify opportunities to increase sales and add value for customers
• Work with Branch Management, Outside Sales, and manufacturer partners to support customer requests
• Pull, verify, and prepare orders accurately and efficiently
• Maintain an organized, well-stocked sales counter and inventory
• Partner with the warehouse and branch team to keep daily operations running smoothly
• Participate in product training to continually expand your industry knowledge
• Maintain a clean, organized, and safe work environment
  

What We're Looking For

• Customer service, counter sales, inside sales, retail, or wholesale experience preferred
• Knowledge of plumbing, HVAC, construction, building materials, or mechanical products is a plus
• Strong communication and interpersonal skills
• A positive, customer-first attitude
• Ability to multitask and stay organized in a fast-paced environment
• Dependable, motivated, and eager to learn
• Comfortable working as part of a team
• Ability to lift up to 25 pounds as needed
  
  

Why You'll Love Working Here

At Snow and Jones, we believe our employees are the foundation of our success. We offer the stability of an established company while providing opportunities to learn, grow, and advance.

Health & Dental Insurance

401(k) with Company Match

Paid Vacation & Personal Time

Ongoing Product & Industry Training

Career Growth & Advancement Opportunities

Supportive, Team-Oriented Environment

Family-Owned Company

70+ Years of Industry Experience

Build Your Future with Snow and Jones

Since 1952, Snow and Jones, Inc. has been a trusted New England distributor of plumbing, heating, HVAC, and well & water products. Our continued success is built on strong customer relationships and dedicated employees who take pride in what they do.

If you're ready to build product knowledge, develop valuable sales skills, and grow with a company that values its people, we'd love to hear from you.