Inside Sales Associate: Customer Solutions & Orders

Floworks International Llc; Town of Clifton Park (NY); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and Disability Insur

401(k) with company match

Health Savings & Flexible Spending

Supplemental coverage (Accident, Ill,

Employee Assistance Program (3 free)

Identity Theft Protection

Job summary

FloWorks in Clifton Park, NY is seeking an Inside Sales I to build customer relationships by identifying needs, informing customers about products, and proposing solutions. The role handles orders and inquiries via phone, fax or email and coordinates with the outside sales team.

You will ensure accurate pricing, processing of orders, on-time deliveries, and strong vendor relations, while using MS Office and Adobe tools.

Qualifications

• Industry product knowledge
• HS Diploma or GED required. 0-2 years of experience in area of responsibility
• Good written and verbal/oral communication skills
• Knowledge of MS Office software and Adobe
• Self-driven with a positive attitude and demeanor
• Excellent communication, time management and organizational skills
• Ability to work independently

Responsibilities

• Provides pricing and delivery information
• Responsible for entire order processing which includes assigning, reviewing, approving, and distributing customer order documents to all appropriate departments
• Responds to internal and external inquiries in a timely manner ensuring all requests have been handled and completed daily
• Performs follow-up to ensure timely shipment of materials and customer satisfaction
• Maintains strong working relationships with Customers and Vendors
• Purchase Material as needed for Customer orders and stock material
• Resolves customer service issues
• Tracks open sales orders
• Various duties assigned by the supervisor

Skills

Product knowledge

Communication skills

Self-driven

Time management

Organizational skills

Independence

Writing & verbal skills

Education

HS Diploma or GED

Tools

MS Office

Adobe

Job description

FloWorks in Clifton Park, NY is seeking an Inside Sales I to build customer relationships by identifying needs, informing customers about products, and proposing solutions. The role handles orders and inquiries via phone, fax or email and coordinates with the outside sales team.

You will ensure accurate pricing, processing of orders, on-time deliveries, and strong vendor relations, while using MS Office and Adobe tools.