Inside Sales I: Customer Success & Order Fulfillment

FloWorks; Hillsboro (OR); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and Disability

401(k) with company match

Health Savings & Flexible Spending

Supplemental coverage (Accident, Ill,

Employee Assistance Program

Identity Theft Protection

Job summary

FloWorks in Hillsboro, OR seeks an Inside Sales I to develop customer relationships, identify needs and propose solutions. You will handle inquiries by phone, email or fax and coordinate with outside sales and other teams to deliver exceptional service.

Responsibilities include pricing, order processing, timely responses, ensuring shipment, maintaining vendor relations, and support across departments. Strong communication and computer skills are essential in this role.

Qualifications

• HS Diploma or GED required.
• 0–2 years of experience in area of responsibility.
• Good written and verbal/oral communication skills.
• Knowledge of MS Office software and Adobe.
• Self-driven with a positive attitude and demeanor.
• Excellent communication, time management and organizational skills.
• Ability to work independently.

Responsibilities

• Provides pricing and delivery information.
• Responsible for entire order processing which includes assigning, reviewing, approving, and distributing customer order documents to all appropriate departments.
• Responds to internal and external inquiries in a timely manner ensuring all requests have been handled and completed daily.
• Performs follow-up to ensure timely shipment of materials and customer satisfaction.
• Maintains strong working relationships with Customers and Vendors.
• Purchase Material as needed for Customer orders and stock material.
• Resolves customer service issues.
• Tracks open sales orders.
• Various duties assigned by the supervisor.

Skills

Industry product knowledge

Good written and verbal communication

MS Office & Adobe

Self-driven

Communication, time management & org

Independent work

Education

HS Diploma or GED

Tools

MS Office

Adobe

Job description

FloWorks in Hillsboro, OR seeks an Inside Sales I to develop customer relationships, identify needs and propose solutions. You will handle inquiries by phone, email or fax and coordinate with outside sales and other teams to deliver exceptional service.

Responsibilities include pricing, order processing, timely responses, ensuring shipment, maintaining vendor relations, and support across departments. Strong communication and computer skills are essential in this role.