Inside Sales I: Customer Solutions & Order Specialist

Floworks International Llc; Hillsboro (OR); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and Disability Ins.

401(k) with company match

Health Savings & Flexible Spending

Supplemental coverage (Accident, Illn.

Employee Assistance Program

Identity Theft Protection

Job summary

FloWorks USA LP is seeking an Inside Sales I to develop customer relationships, identify needs, inform customers about products, propose solutions, and coordinate with outside sales to deliver the best service.

You will handle pricing and delivery information, manage full order processing, respond to inquiries, ensure timely shipments, and maintain strong vendor relationships while supporting the team with accurate documentation.

Qualifications

• HS Diploma or GED required; 0-2 years of experience in area of responsibility.
• Strong written and verbal communication skills are essential.
• Proficiency in MS Office and Adobe tools is expected.

Responsibilities

• Provides pricing and delivery information.
• Responsible for entire order processing including documents routing.
• Responds to internal and external inquiries promptly daily.
• Performs follow-up to ensure timely shipment and customer satisfaction.
• Maintains strong relationships with customers and vendors.
• Purchases material as needed for orders and stock.
• Resolves customer service issues.
• Tracks open sales orders and supports supervisor tasks.

Skills

Good written and verbal communication

Self-driven with a positive attitude

Excellent communication, time mgmt &-1

Ability to work independently

Education

HS Diploma or GED

Tools

MS Office

Adobe

Job description

FloWorks USA LP is seeking an Inside Sales I to develop customer relationships, identify needs, inform customers about products, propose solutions, and coordinate with outside sales to deliver the best service.

You will handle pricing and delivery information, manage full order processing, respond to inquiries, ensure timely shipments, and maintain strong vendor relationships while supporting the team with accurate documentation.