Inside Sales Associate

Nordson Corporation; Dayton (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

Nordson Corporation in Dayton, OH seeks a results-driven sales professional to respond to inbound inquiries, qualify prospects, and drive revenue through upselling and cross-selling. You will generate quotations, process orders, and maintain accurate account records in CRM.

You will collaborate with field sales, service, and operations to ensure customer satisfaction and growth, targeting individual or team sales goals and participating in incentive programs.

Qualifications

• Experience using CRM and sales tracking systems.
• Ability to identify and qualify prospective customers.
• Ability to meet revenue growth objectives.

Responsibilities

• Respond to inbound customer inquiries regarding products, services, parts, and technical solutions.
• Generate quotations, process orders, close sales opportunities, and maintain customer account records.
• Record customer interactions and pipeline activity within CRM and sales tracking systems.
• Proactively identify and qualify prospective customers and develop sales opportunities within existing and new accounts.
• Collaborate with field sales, service, and operational teams to ensure customer satisfaction and successful execution of sales opportunities.
• Work toward individual and/or team sales targets and participate in incentive compensation programs tied to sales performance and business growth.

Job description

Responds to inbound customer inquiries regarding products, services, parts, and technical solutions while identifying opportunities to expand customer spend through upselling, cross-selling, and value-added service offerings. Generates quotations, processes orders, closes sales opportunities, maintains customer account records, and completes required sales documentation.

Proactively identifies and qualifies prospective customers, develops sales opportunities within existing and new accounts, and records customer interactions and pipeline activity within CRM and sales tracking systems. Maintains ongoing customer relationships to support retention, increase account penetration, and achieve revenue growth objectives.

Collaborates with field sales, service, and operational teams to ensure customer satisfaction and successful execution of sales opportunities. May manage an assigned product line, territory, or customer segment that overlaps with other sales teams. Typically works toward individual and/or team sales targets and participates in incentive compensation programs tied to sales performance and business growth.