Inside Sales Assistant

Burnett Specialists; Houston (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

Burnett Specialists in Northwest Houston is building a career in industrial sales through a structured training program. You will support inside sales, process orders, prepare quotes, and develop customer relationships while learning our products.

Ideal candidates are customer-focused, detail-oriented, with 1–2 years in admin, customer service, or B2B environments, and a willingness to grow into a commission-based sales role.

Qualifications

• 1–2 years of experience in administrative support, customer service, inside sales, or a B2B industrial environment preferred.
• Experience in the piping industry is highly desirable, particularly with flanges, valves, actuators, or related industrial products.
• Basic knowledge of AutoCAD, drafting, or reading technical drawings is a plus.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• A willingness to learn technical products, manufacturing processes, and industry terminology.

Responsibilities

• Order Processing: Enter, review, track, and confirm customer purchase orders, ensuring accuracy and timely fulfillment of custom and special-order products.
• Quote Preparation: Assist Account Managers with preparing customer quotes, pricing estimates, product specifications, and sales documentation.
• Customer Service: Respond to customer inquiries by phone and email regarding orders, delivery schedules, product specifications, and other sales-related questions.
• Technical Product Knowledge: Learn the company's products, including flanges and related piping components, as well as industry terminology and technical specifications.
• Internal Coordination: Work closely with sales, operations, manufacturing, inventory, and warehouse teams to ensure orders are processed accurately and delivered on schedule.
• Order Tracking: Monitor order status, communicate updates, and help resolve discrepancies or delays.
• Sales Team Support: Provide administrative and organizational support to the sales team while developing the skills needed for future sales responsibilities.
• Candidates must be able to successfully complete the required background review, physical examination, and drug screening.

Skills

Administrative support

Customer service

Inside sales

MS Office

Communication skills

Education

Associate or Bachelor's degree preferred

Tools

AutoCAD

Job description

Build Your Career in Industrial Sales! Are you looking for more than just an administrative position? Do you enjoy working with customers, learning technical products, and building a career in sales? This could be an excellent opportunity to join a growing industrial manufacturing company known for its great culture, team environment, and commitment to employee development. The company is located in Northwest Houston. This role is ideal for someone who wants to learn the business from the ground up, develop strong product and industry knowledge, and eventually transition into a sales position. The company offers a structured training program designed to help motivated employees grow into future sales professionals. Career Path & Training The successful candidate will initially spend approximately one year supporting the inside sales team, learning the products, processing orders, preparing quotes, and developing customer relationships. From there, the goal is to provide additional training with the operations team before transitioning into a commission-based sales role. This is an opportunity for someone who is motivated to grow, eager to learn, and interested in building a long-term career in industrial sales.

Key Responsibilities

• Order Processing: Enter, review, track, and confirm customer purchase orders, ensuring accuracy and timely fulfillment of custom and special-order products.
• Quote Preparation: Assist Account Managers with preparing customer quotes, pricing estimates, product specifications, and sales documentation.
• Customer Service: Respond to customer inquiries by phone and email regarding orders, delivery schedules, product specifications, and other sales-related questions.
• Technical Product Knowledge: Learn the company's products, including flanges and related piping components, as well as industry terminology and technical specifications.
• Internal Coordination: Work closely with sales, operations, manufacturing, inventory, and warehouse teams to ensure orders are processed accurately and delivered on schedule.
• Order Tracking: Monitor order status, communicate updates, and help resolve discrepancies or delays.
• Sales Team Support: Provide administrative and organizational support to the sales team while developing the skills needed for future sales responsibilities.
• Candidates must be able to successfully complete the required background review, physical examination, and drug screening.

Qualifications

• 1–2 years of experience in administrative support, customer service, inside sales, or a B2B industrial environment preferred.
• Experience in the piping industry is highly desirable, particularly with flanges, valves, actuators, or related industrial products.
• Basic knowledge of AutoCAD, drafting, or reading technical drawings is a plus.
• Proficiency in Microsoft Office, including Outlook, Word, and Excel.
• Strong verbal and written communication skills.
• Excellent attention to detail and organizational skills, with the ability to manage multiple orders and deadlines.
• A willingness to learn technical products, manufacturing processes, and industry terminology.
• A positive attitude, strong work ethic, and a genuine interest in advancing into a sales career.
• An associate or bachelor's degree is preferred but not required.
• Candidates with relevant technical coursework, AutoCAD training, or hands-on exposure to the piping industry are encouraged to apply.

Compensation & Benefits

Competitive hourly compensation of $18–$26, depending on experience and qualifications.

• Excellent training and development opportunities.
• A clear path toward a future inside or outside sales career with commission potential.
• A supportive team environment and strong company culture.
• The opportunity to join a growing company and build a long-term career.