Inside Sales

Openwork, formerly Meador Staffing Services; Pasadena (TX); On-site; USD 55,000 - 71,000; Full time

Benefits offered by this job

Health insurance (100% company-paid)

Vision insurance

Flexible spending account

Life insurance

Paid time off

Paid holidays

401(k) plan

401(k) company match

Profit sharing

Job summary

Openwork is seeking an Inside Sales Representative in the Pasadena, TX area to build and sustain relationships with industrial customers. The role focuses on quoting, order coordination, and supporting the outside sales team in petrochemical and industrial markets.

The ideal candidate has 1+ year of inside sales in an industrial setting and product knowledge of gaskets, seals, hoses, or related items. Office-based with occasional warehouse exposure and travel may occur.

Qualifications

• 1 year inside sales experience in an industrial environment (petrochemical/manufacturing)
• 1 year of product knowledge with gaskets, seals, hoses, or related industrial products
• Strong customer-service and relationship-building skills
• Ability to read and understand technical drawings and product specifications
• Comfortable with measurements, fractions, decimals, ratios, and percentages
• Strong computer skills, including Microsoft Office, spreadsheets, internet research, and CRM systems
• Excellent written and verbal communication skills
• Highly organized with strong attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Self-motivated, dependable, and team-oriented

Responsibilities

• Build and maintain relationships with new and existing customers.
• Communicate with customers by phone, email, and other channels to provide professional service.
• Identify current customer needs and uncover opportunities for additional business.
• Prepare accurate quotes with pricing, specifications, and configurations.
• Coordinate with internal departments to ensure order entry, management, and shipment coordination.
• Maintain accurate customer and sales activity in the CRM system.
• Assist outside sales with customer research, lead generation, and outbound calls.
• Loster as liaison between customers and internal teams to resolve questions and ensure timely service.
• Maintain strong follow-up throughout the sales and order process.

Skills

Inside sales

Customer service

CRM systems

Communication skills

Technical drawings

Microsoft Office

Team collaboration

Tools

CRM software

MS Excel

MS Word

Job description

We are assisting a client in sourcing for an role in the Pasadena, Texas area.

Schedule: Monday-Friday, 8:00 AM-5:00 PM

Position Type: Full-Time | Onsite

Salary: $55,000-$71,000 annually

Position Overview

A well-established industrial supply company serving the petrochemical, refining, industrial, and OEM markets is seeking an experienced Inside Sales Representative to join its team in Deer Park, Texas.

This position is ideal for a motivated, customer-focused sales professional who has experience working with gaskets, seals, hoses, or similar industrial products and understands the needs of customers within industrial and petrochemical environments.

The Inside Sales Representative will develop and strengthen relationships with both new and existing customers, prepare quotes, manage customer requests, coordinate orders, and support the outside sales team.

Key Responsibilities

• Build and maintain strong relationships with new and existing customers.
• Communicate with customers by phone, email, and other channels to provide responsive, professional service.
• Identify current customer needs and uncover opportunities for additional business.
• Prepare accurate quotes, including pricing, product specifications, and configurations.
• Coordinate with internal departments to ensure accurate order entry, order management, and shipment coordination.
• Maintain accurate customer and sales activity information within the CRM system.
• Assist the outside sales team with customer research, lead generation, and outbound calling.
• Serve as a liaison between customers and internal departments to resolve questions and ensure timely service.
• Maintain strong follow-up throughout the sales and order process.

Qualifications

• Minimum of 1 year of inside sales experience within an industrial environment, preferably supporting petrochemical, refining, manufacturing, or similar customers.
• Minimum of 1 year of experience or product knowledge involving gaskets, seals, hoses, or related industrial products.
• Strong customer-service and relationship-building skills.
• Ability to read and understand technical drawings and product specifications.
• Comfortable working with measurements, fractions, decimals, ratios, and percentages.
• Strong computer skills, including Microsoft Office, spreadsheets, internet research, and CRM systems.
• Excellent written and verbal communication skills.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, dependable, and team-oriented.

This position is primarily office-based but may occasionally require time in a warehouse or industrial environment. Occasional travel may be required for company events, customer activities, or industry conferences.

The company offers a competitive salary and comprehensive benefits package, including:

• 100% company-paid employee health insurance
• Vision insurance
• Flexible spending account
• Life insurance
• Paid time off
• Paid holidays
• 401(k) plan
• 401(k) company match
• Profit sharing

This is an excellent opportunity for an industrial inside sales professional who enjoys building customer relationships, providing solutions, and growing business within the petrochemical and industrial markets.