Inside Sales Advisor - Merchant Services

0101 The Huntington National Bank; Michigan; Remote; USD 60,000 - 90,000; Full time

Job summary

Huntington Bank is hiring a Merchant Services Sales professional to generate and expand client relationships by offering expert payment solutions for small businesses up to $3 million in annual sales. You will partner with branches to identify new opportunities, coach staff, and close deals while managing leads and presentations.

The role requires 2+ years of proven sales experience in financial services, exceptional communication, and the ability to manage multiple tasks in a fast-paced

Qualifications

• Bachelor’s Degree and 2+ years of proven sales/inside sales experience in financial services.
• 2-5 years merchant services sales experience, including in a call center environment.
• Exceptional communication and relationship-building skills.
• Sales expertise in the small business space from $0-$3 million in annual sales.
• Expertise in virtual sales in a call center environment.
• Ability to multitask and juggle complex tasks in a fast-paced environment.
• Strong problem-solving skills and a customer-centric approach.
• Fluency in an additional language.
• Proficiency in Salesforce.

Responsibilities

• Actively prospect and build relationships with new clients, converting leads into valuable partnerships.
• Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH) and navigate complex hardware and software needs.
• Build pipeline, convert leads, navigate complex hardware and software needs, and close deals, consistently exceeding daily and weekly targets.
• Collaborate with various bank units to identify cross-selling possibilities and maximize client profitability.
• Resolve client concerns and build long‑lasting relationships based on expertise and exceptional service.
• Teach, coach, motivate, drive merchant education and sales growth within your respective branch coverage area.
• Accurately report out all leads, opportunities and status updates within the CRM and understand trends in your sales behaviors by using dashboards and reports.
• Leverage partners to learn products and services for cross sales opportunities.
• Performs other duties as assigned.

Skills

Communication skills

Relationship building

Prospecting

Sales targets

Virtual sales

Time management

Multitasking

Education

Bachelor’s Degree

Tools

Salesforce

Microsoft Word

Microsoft Excel

Job description

Description Summary

Responsible for generating and expanding client relationships by providing expert payment solutions and recommendations in the small business space from $0-$3 million. You will also partner with branches to identify new sales opportunities for merchant services while also coaching branch staff, calling on prospects/clients, managing leads, making presentations, closing sales, managing appointments and schedules, attending leadership meetings and keeping your partners engaged in your referrals and calling efforts.

Duties and Responsibilities

• Actively prospect and build relationships with new clients, converting leads into valuable partnerships.
• Sell a range of solutions (Visa, Mastercard, Amex, Discover, check processing, gift cards, ACH) and navigate complex hardware and software needs.
• Build pipeline, convert leads, navigate complex hardware and software needs, and close deals, consistently exceeding daily and weekly targets.
• Collaborate with various bank units to identify cross-selling possibilities and maximize client profitability.
• Resolve client concerns and build long‑lasting relationships based on expertise and exceptional service.
• Teach, coach, motivate, drive merchant education and sales growth within your respective branch coverage area.
• Accurately report out all leads, opportunities and status updates within the CRM and understand trends in your sales behaviors by using dashboards and reports.
• Leverage partners to learn products and services for cross sales opportunities.
• Performs other duties as assigned.

Basic Qualifications

Bachelor’s Degree 2+ years of proven sales/inside sales experience in financial services and the ability to close deals and achieve ambitions targets.

Preferred Qualifications

• 2-5 years of merchant services sales experience, including in a call center environment
• Exceptional communication and relationship‑building skills.
• Previous sales expertise in the small business space from $0-$3 million in annual sales.
• Expertise in virtual sales in a call center environment.
• Ability to multitask and juggle complex tasks in a fast-paced environment.
• Strong problem‑solving skills and a customer‑centric approach.
• Participate in occasional team meetings.
• Thorough knowledge of various software programs including Word and Excel, and the ability to quickly learn additional systems/software.
• Ability to utilize technology effectively to manage your workload and client relationships.
• Approach challenges creatively and find solutions that benefit both clients and the bank.
• Fluency in an additional language.
• Proficiency in Salesforce

Exempt Status

(Yes = not eligible for overtime pay) (No = eligible for overtime pay)

Workplace Type

Remote

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We’re combining the best of both worlds: in‑office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full‑time basis. Huntington is an Equal Opportunity Employer.

If you’d like to learn more about how Huntington looks out for people, visit https://www.huntington.com/lookingout

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of this site or if you require a reasonable accommodation to apply for a job or to perform the essential functions of the job, please send an email to [e-mail]

Reasonable Accommodations Various methods will be used throughout the recruitment process to verify candidate authenticity. Any interviews conducted virtually must be joined from a distraction‑free environment, with the candidate on camera and without the use of virtual backgrounds.

EEOC Disclaimer Know Your Rights CA Data Privacy CA Data Privacy Rights Tobacco Disclaimer Tobacco-Free Hiring Practice

Welcome to Huntington! At Huntington, we look out for people. From reinventing banking with game‑changing innovations to building an internal culture that creates lifelong bonds, together, we can make people’s lives better. And amazing things happen when we look out for each other. We prove it every day. Whether it’s helping a colleague or collaborating on a new tool that will revolutionise the way they save money, our actions can have a huge impact. Our colleagues look out for people with a Can‑Do Attitude, Service Heart and Forward Thinking. Those are our values—simple but powerful. Each of them pushes us do the right thing, to do right by people. Because people are what matter. If that sounds like you, we hope you’ll apply to join our team.