Inside Sales Administrator

Workstream; Blue Ash (OH); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Retirement Plan with Company Match

Training

Career Growth

Job summary

Excel Loading Systems in Cincinnati, OH is seeking an Inside Sales Administrator to support the inside sales team, handle quotes, orders, and coordination with engineering, production, and sales. The role emphasizes timely communication and accurate data in CRM/ERP systems to ensure smooth project lifecycles.

The right candidate will have 2+ years in industrial customer service or inside sales, familiarity with RFQs, and strong Excel skills.

Qualifications

• 2+ years in industrial customer service or inside sales.
• Experience with PVF (Pipe, Valves & fittings) preferred but not required.
• Background in petrochemical, refining, industrial supply, or process equipment industries is a plus.
• Familiarity with RFQs and industrial quoting processes.
• Strong communication, organization, and multitasking skills.

Responsibilities

• Support inside sales team with customer and distributor quotes, order updates, and product information.
• Process customer orders, RFQs, and project-related documentation.
• Coordinate with engineering, production, and sales teams.
• Track open orders, shipment updates, and lead times.
• Maintain accurate customer and order information in CRM/ERP systems.
• Answer incoming calls and assist in prioritizing customer needs.
• Assist in screening and coordinating inbound sales leads.

Skills

Industrial customer service

Inside sales knowledge

Sales support

Order management

RFQ familiarity

Strong communication

Organization skills

Tools

Microsoft Excel

Job description

Inside Sales Administrator

Cincinnati, OH

Established in 2013, Excel Loading Systems is a rapidly growing manufacturer of bulk liquid transfer solutions serving the petrochemical industry. We are seeking a full-time Inside Sales Administrator to join our Cincinnati, OH team. Our culture is built on Quality, Safety, and Service.

As a Inside Sales Administrator, you will support our inside sales team providing critical service to our industrial customers and distributors by assisting with quotes, processing orders, coordinating with internal teams, and ensuring timely communication throughout the sales and project lifecycle.

What we can offer YOU:

• PAY$18-$22/year, offer depending on experience
• Training
• Career Growth
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Retirement Plan with Company Match

The right candidate will have:

• 2+ years in industrial customer service, inside sales knowledge, sales support, or order management.
• Experience in PVF (Pipe, Valves & Fittings) is preferred but not required.
• A background in petrochemical, refining, industrial supply, or process equipment industries is a plus.
• Familiarity with RFQs and industrial quoting processes.
• Strong communication, organization, and multitasking skills.
• Familiarity with Microsoft Excel.

What You’ll Do:

• Support inside sales team with customer and distributor quotes, order updates, and product information.
• Process customer orders, RFQs, and project-related documentation.
• Coordinate with engineering, production, and sales teams.
• Track open orders, shipment updates, and lead times.
• Maintain accurate customer and order information in CRM/ERP systems.
• Answer incoming calls and assist in prioritizing customer needs.
• Assist in screening and coordinating inbound sales leads.

Established in 2013, Excel Loading Systems is the fastest growing loading arm company in the world. We specialize in providing loading arm systems and components for the transfer of liquids, including loading and unloading arms, swivels, and more.