Inside Sales

The Macomb Group; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

PTO and paid holidays

Medical coverage

401(k) with 25% match

Job summary

The Macomb Group, based in Raleigh, NC, seeks a full-time Inside Sales Representative to prepare quotations and handle customer accounts in the mechanical and industrial piping sector.

Candidates should have experience with products such as valves, pipe fittings, and boilers. The position offers benefits including PTO, medical, and a 401(k) program with a company match.

Qualifications

• One to two years of related experience preferred.
• Demonstrated knowledge of mechanical and industrial piping applications.
• Familiarity with plumbing, heating and cooling, or toolmaking is a plus.

Responsibilities

• Answer phones and manage customer inquiries.
• Prepare detailed quotations for mechanical and industrial piping projects.
• Provide technical guidance on product selection.

Skills

Excellent communication skills

Organizational skills

Computer skills

Knowledge of mechanical and industrial piping

Education

High school diploma or equivalent

Job description

Summary

The Macomb Group, a recognized leading distributor of Pipe, Valve, and Fittings (PVF), is looking for a full‑time Inside Sales Representative with mechanical and industrial piping experience to prepare quotations and manage customer accounts. We specialize in commercial and industrial PVF solutions, including valves, boilers, pipe fittings, grooved fittings, PVC, plumbing, and heating and cooling systems. As an authorized distributor of industry‑leading brands including Victaulic and Spirax Sarco, we provide mechanical contractors with the products and expertise they need.

Locations

• Nashville, TN
• Indianapolis, IN
• Raleigh, NC
• Akron, OH
• Atlanta, GA
• Willoughby/Cleveland, OH
• Charlotte, NC
• Harleysville, PA
• Jeffersonville, IN
• Columbus/Cincinnati, OH
• Carlstadt, NJ

Responsibilities

• Answer phones and manage customer inquiries.
• Take orders from customers over the phone and provide status updates on previous orders.
• Prepare detailed quotations and bids for mechanical and industrial piping projects.
• Provide technical guidance on product selection for commercial/industrial PVF applications.
• Computer entry and order coordination.
• Purchase non‑stock items and backorders.
• Coordinate sales orders with warehouse and delivery teams.
• Build and maintain strong customer relationships.
• Identify opportunities to upsell and cross‑sell products.

Requirements

• High school diploma or equivalent preferred.
• One to two years of related experience and/or training, or an equivalent combination of both preferred.
• Demonstrated trade experience and knowledge of mechanical and industrial piping applications.
• Experience with pipe fittings, valves, boilers, PVC, grooved fittings, or fire suppression systems preferred.
• Familiarity with plumbing, heating and cooling, or toolmaking is a plus.
• Able to project professionalism in a fast‑paced environment.
• Excellent communication, organizational, and computer skills.
• Motivated team player who takes initiative.

Benefits

• PTO, paid holidays, birthday off with pay, and jump starts.
• GM and Ford vehicle discount.
• Medical – company pays 75% of premium along with a free medical wrap.
• Free telemedicine with medical enrollment.
• Dental coverage.
• Vision coverage.
• Life insurance and AD&D.
• Critical illness and accident insurance.
• Short and Long Term Disability.
• 401(k) program with a 25% match with no cap.