Inside Sales & Account Manager — Growth & Client Success

AlphaGraphics US 219; Duluth (GA); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Quarterly service projects

Paid holidays

401(k)

Dental insurance

Health insurance

Advancement opportunities

Profit sharing

Training & development

Vision insurance

Paid time off

Flexible schedule

Job summary

AlphaGraphics Duluth | Johns Creek is seeking an Account Manager to drive inside sales and deepen client partnerships. You will manage existing accounts, deliver top-tier customer experiences, and coordinate with production to ensure timely, cost-aware results.

Ideal candidates bring energy, a service mindset, and strong communication skills to build trust across departments. This role offers growth potential, a collaborative team, and a chance to impact local businesses through creative print

Qualifications

• Looking for a career, not a job.
• Understanding of the customer journey and a track record of scaling existing partnerships.
• High energy, extremely self-motivated, with the ability to carry yourself like an executive.
• Resourcefulness, ambition, investigative approach, with lots of innovation.

Responsibilities

• Customer Experience: Provide a top-tier customer experience to delight clients and exceed their expectations.
• Problem Resolution: Present solutions when challenges arise and resolve customer complaints with five-star service.
• Production Liaison: Bridge customers' requests to the production team, maintaining attention to costs, stock, capabilities, and timeframes.
• Project Management: Manage orders as complete projects to meet quality and on-time standards. Make vendor arrangements, discuss capabilities with production, confirm stock availability & pricing, proactively update clients, and complete final quality control checks.

Job description

AlphaGraphics Duluth | Johns Creek is seeking an Account Manager to drive inside sales and deepen client partnerships. You will manage existing accounts, deliver top-tier customer experiences, and coordinate with production to ensure timely, cost-aware results.

Ideal candidates bring energy, a service mindset, and strong communication skills to build trust across departments. This role offers growth potential, a collaborative team, and a chance to impact local businesses through creative print