Inside Sales Account Manager

Terminal Supply Co; City of Troy (NY); Hybrid; USD 55,000 - 85,000; Full time

Job summary

Terminal Supply Company is seeking an Inside Sales Account Manager to establish and grow relationships with a diverse customer base, including prospective, active, inactive, key/national and new accounts. The role requires meeting monthly sales quotas while delivering exceptional customer service.

After a 2-month on-site training period in Troy MI, the position becomes remote and requires that applicants reside within the area.

Qualifications

• Sales experience preferred.
• Manage a portfolio of existing accounts and build relationships with key decision-makers.
• Generate new business through lead generation and outbound/inbound inquiries.
• Maintain and update CRM with accounts, contacts, activities and pipeline status.

Responsibilities

• Establish and develop positive selling relationships with customers, including prospective, active, inactive, key/national and new accounts.
• Meet monthly sales quotas and KPIs.
• Collaborate with marketing, product and customer support to deliver excellent service and resolve issues.

Skills

Sales experience

CRM management

Lead generation

Account management

Cross-functional collaboration

Upselling

Tools

CRM software

Job description

Description

Terminal Supply Company provides superior MRO parts and service for 60 years. The industries we serve include but are not limited to truck, trailer, and heavy equipment repair. As well as fleet and municipality service/repair, and vehicle up-fitting and modification.

Join a family owned business who is proud of our strong culture, long-standing customer relationships, and an average tenure of 10+ years!

Our Inside Sales Account Manager will be responsible for establishing and developing positive selling relationships to a variety of customers, including prospective, active, inactive, key/national and new accounts. The Insides Sales Account Manager will be expected to meet monthly sales quotas and must also be customer service focused and driven to meet and exceed sales goals.

This position becomes remote after 2 months of on-site training in Troy MI. Applicants must live within the area.

Requirements

• Sales experience preferred
• Manage a portfolio of existing accounts, building strong relationships with key decision-makers to identify their needs and provide tailored solutions
• Generate new business through lead generation, outbound calls, and follow-up on inbound inquiries
• Maintain and update CRM system with accurate account and contact information, sales activities, and pipeline status
• Collaborate with cross-functional teams (marketing, product, customer support) to deliver excellent customer service and resolve any issues
• Meet or exceed sales targets and KPIs
• Continuously identify opportunities to upsell and cross-sell additional products and services to existing clients

Benefits:

• Health, dental, vision, and life insurance
• 401(k) with company profit sharing
• Wellness program