Inside Sales & Account Growth Specialist

Down East Seafood Inc.; Miami (FL); Hybrid; USD 50,000 - 80,000; Full time

Benefits offered by this job

Paid Vacations

Health, Dental and Medical Benefits

Weekly pay

Life Insurance

Employee discounts for travel and (or)

401k

Job summary

The Chefs' Warehouse is seeking an Inside Sales & Sales Support Associate to assist Outside Sales Representatives and help drive customer satisfaction, growth, and profitability. You will handle day-to-day customer needs, onboarding, and account maintenance in a fast-paced, hybrid environment.

You’ll analyze sales data, manage orders, communicate proactively about substitutions, and support 2–4 outside reps while maintaining select key accounts.

Qualifications

• Experience in foodservice distribution or sales support preferred.
• Strong communication and data analysis skills.
• Attention to detail and ability to manage multiple priorities.

Responsibilities

• Support Outside Sales Representatives as a primary contact for assigned customers.
• Assist with new account setup, onboarding, and ongoing maintenance.
• Manage customer orders, add-ons, credits, adjustments, and special requests.
• Proactively communicate stock changes and order updates to customers and reps.
• Review orders for accuracy and completeness and ensure correct entry.
• Suggest and sell additional items when appropriate.
• Generate and analyze reports on account profitability and growth opportunities.
• Collaborate with sales, operations, purchasing and customer service to ensure a seamless experience.
• Attend sales meetings and participate in initiatives as needed.

Skills

Verbal communication

Written communication

Phone communication

Data analysis

Multitasking

Bilingual Spanish/English

Education

High School Diploma

Tools

10-key data entry

Job description

The Chefs' Warehouse is seeking an Inside Sales & Sales Support Associate to assist Outside Sales Representatives and help drive customer satisfaction, growth, and profitability. You will handle day-to-day customer needs, onboarding, and account maintenance in a fast-paced, hybrid environment.

You’ll analyze sales data, manage orders, communicate proactively about substitutions, and support 2–4 outside reps while maintaining select key accounts.