Inside Sales & Account Growth Specialist

Down East Seafood Inc.; Baltimore (MD); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid Vacations

Paid Holidays

Health, Dental and Medical Benefits

Weekly pay

Life Insurance

5% above cost for our high-quality食品

Employee discounts for travel andイベント

401k

Employee Stock Purchase Plan

Job summary

The Chefs' Warehouse, a leading foodservice distributor, is seeking an Inside Sales & Sales Support Associate to back up Outside Sales and ensure top-tier customer satisfaction. You will manage day-to-day customer needs, assist with account setup, process orders, and analyze profitability data to identify growth opportunities within key accounts.

Ideal candidates have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.

Qualifications

• Strong communication skills (verbal, written, telephone)
• Experience in foodservice distribution or sales support preferred
• Comfortable working with reports, data analysis, and profitability metrics

Responsibilities

• Support 2–4 Outside Sales Representatives as a primary point of contact for assigned customers
• Assist with new account setup, onboarding, and ongoing account maintenance
• Manage customer orders, order add-ons, credits, adjustments, and special requests
• Communicate out-of-stock items, substitutions, and order changes proactively to customers and sales reps
• Review incoming orders (phone, email, fax, voicemail) for accuracy and completeness
• Ensure accuracy of entered and outgoing orders
• Suggest and sell additional or complementary items when appropriate
• Run and analyze reports related to account profitability and line growth opportunities
• Identify trends and opportunities within assigned accounts and share insights with the outside sales team

Skills

Customer service

Account management

Data analysis

Communication

Multi-tasking

Spanish bilingual

Education

High School Diploma

Job description

The Chefs' Warehouse, a leading foodservice distributor, is seeking an Inside Sales & Sales Support Associate to back up Outside Sales and ensure top-tier customer satisfaction. You will manage day-to-day customer needs, assist with account setup, process orders, and analyze profitability data to identify growth opportunities within key accounts.

Ideal candidates have strong communication skills, attention to detail, and the ability to work in a fast-paced environment.