Foodservice Inside Sales & Accounts Support

Down East Seafood Inc.; Hanover (MD); Hybrid; USD 42,000 - 65,000; Full time

Benefits offered by this job

Paid Vacations

Paid Holidays

Weekly pay

Health, Dental and Medical Benefits

Employee discounts for travel and e v

Job summary

The Chefs' Warehouse is seeking an Inside Sales & Sales Support Associate to back up Outside Sales Representatives, manage accounts, and improve profitability. This hybrid role requires strong communication, data analysis, and a proactive customer-centric mindset.

You will handle account setup, order management, and coordination with sales and operations to ensure a seamless customer experience. Bilingual Spanish/English is a plus.

Qualifications

• High School Diploma required; college coursework a plus.
• Experience in foodservice distribution, inside sales, customer service, or sales support preferred.
• Strong understanding of foodservice products, categories, and customer dynamics preferred.
• Comfortable with reports, data analysis, and profitability metrics.
• Strong verbal and written communication; professional phone etiquette.

Responsibilities

• Support 2–4 Outside Sales Representatives as primary contact for assigned customers.
• Assist with new account setup, onboarding, and ongoing maintenance.
• Manage orders, add-ons, credits, adjustments, and special requests.
• Communicate out-of-stock items, substitutions, and order changes proactively.
• Review orders for accuracy and completeness; ensure entered orders are correct.
• Suggest and sell additional items when appropriate.
• Run and analyze profitability reports and growth opportunities.
• Collaborate with sales, operations, purchasing, and customer service to deliver a seamless experience.

Skills

Data entry

10-key

Verbal communication

Written communication

Team player

Multi-tasking

Education

High School Diploma

College coursework a plus

Job description

The Chefs' Warehouse is seeking an Inside Sales & Sales Support Associate to back up Outside Sales Representatives, manage accounts, and improve profitability. This hybrid role requires strong communication, data analysis, and a proactive customer-centric mindset.

You will handle account setup, order management, and coordination with sales and operations to ensure a seamless customer experience. Bilingual Spanish/English is a plus.