Inside Sales & Account Growth Specialist

Ingram Micro; Irvine (CA); On-site; USD 51,000 - 87,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Job summary

Ingram Micro is a leading technology company seeking an Account Representative to drive customer growth and strengthen relationships within an assigned territory. This role emphasizes inside sales, account management, lead generation, prospecting, and sales support across inbound and outbound channels.

You will build a robust sales pipeline, engage with customers and channel partners, and use CRM tools to forecast and close opportunities.

Qualifications

• Bachelor’s degree or equivalent experience.
• 3+ years in related roles.
• Experience in account management, inside sales, business development, customer service, lead generation, or a related field.
• Proven ability to prospect for new business, qualify leads, develop sales opportunities, and build customer relationships.
• Strong understanding of sales processes, customer engagement, pipeline management, and account growth strategies.

Responsibilities

• Generate and qualify sales leads and transition to the appropriate next-level sales team for engagement.
• Identify and pursue opportunities to acquire new customers while retaining and expanding the existing customer base.
• Generate new business opportunities through prospecting, cold calling, email outreach, inbound leads, and other multichannel sales activities.
• Qualify sales leads by understanding customer requirements, business needs, purchasing objectives, and potential opportunities.
• Develop and maintain a strong sales pipeline and proactively follow up on qualified leads and opportunities.
• Sell and renew company products and services through telephone, email, digital channels, and other electronic sales methods.
• Provide customers with knowledgeable guidance on company products, services, systems, and technology solutions.
• Establish and maintain productive relationships with channel partners, customers, and internal sales teams.
• Collaborate with field sales representatives to support territory, account, and customer growth strategies.
• Support sales activities including quotation generation, order processing, follow-up delivery, and other back-end sales functions.
• Monitor customer activity and identify opportunities for upselling, cross-selling, renewals, and account expansion.
• Maintain current knowledge of industry trends, market conditions, competitive activity, and the company’s products and services.
• Utilize CRM and other sales systems to maintain accurate customer information, track activities, manage opportunities, and support sales forecasting.
• Prepare activity reports, pipeline updates, forecasts, and other sales-related reports as requested.
• Direct customers to appropriate company websites, digital platforms, and other resources for additional product and service information.
• Represent the company professionally in all customer-facing activities while advocating for customer needs internally.
• Meet or exceed assigned individual and/or team sales quotas, revenue targets, pipeline goals, and performance objectives.

Skills

Account management

Inside sales

Lead generation

Customer engagement

Sales pipeline

CRM proficiency

Communication skills

Multitasking

Education

Bachelor's degree

Tools

CRM software

Microsoft Office

Job description

Ingram Micro is a leading technology company seeking an Account Representative to drive customer growth and strengthen relationships within an assigned territory. This role emphasizes inside sales, account management, lead generation, prospecting, and sales support across inbound and outbound channels.

You will build a robust sales pipeline, engage with customers and channel partners, and use CRM tools to forecast and close opportunities.