Inside Sales & Account Growth Lead

Ellwood-Texas-Forge-Houston; Houston (TX); On-site; USD 60,000 - 90,000; Full time

Job summary

Ellwood-Texas-Forge-Houston is seeking an experienced inside sales professional to quote, support, and grow key customer relationships. You will serve as the lead contact for account management and work with Supply Chain, Engineering, Quality, Manufacturing, and Planning to meet customer needs and timelines.

You will communicate delivery updates, assist in receivables as needed, and help implement standard sales processes while adhering to OSHA safety procedures.

Responsibilities

• Inside sales and customer service from initial quoting to growing the business relationship.
• Lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships to understand client needs.
• Collaborate with Supply Chain, Engineering, Quality, Manufacturing, and Planning.
• Coordinate with internal teams on sales order planning, forecasting, pricing, and production scheduling.
• Ensure timely and successful delivery of products according to customer needs.
• Provide customers with delivery updates proactively.
• Assist in the collection of receivables as needed.
• Communicate progress of monthly/quarterly initiatives to stakeholders.
• Identify and address customer issues and escalate when needed.
• Develop, follow and improve standard sales processes.
• Follow OSHA safety procedures and flag safety observations.

Job description

Ellwood-Texas-Forge-Houston is seeking an experienced inside sales professional to quote, support, and grow key customer relationships. You will serve as the lead contact for account management and work with Supply Chain, Engineering, Quality, Manufacturing, and Planning to meet customer needs and timelines.

You will communicate delivery updates, assist in receivables as needed, and help implement standard sales processes while adhering to OSHA safety procedures.