Inside Sales

Lamons; Saint Paul (MN); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

PTO - Vacation and Sick Time

11 Paid Holidays

Medical, Dental, and Vision

401k with Match

Job summary

Lamons in Minnesota seeks an Inside Sales Representative to support and grow existing B2B accounts. You will deliver responsive service, accurate pricing, and solutions aligned with customer needs, while collaborating with Outside Sales, branch teams, manufacturing, and supply chain.

You will manage pricing, respond to RFQs, and pursue upsell opportunities, with a focus on customer satisfaction and long-term partnerships.

Qualifications

• 2 years of sales or customer service experience required.
• Preferred: 3 years as Inside Sales Rep in Petrochemical/PVF/Manufacturing.
• Strong knowledge of B2B sales principles and pricing strategies.
• Ability to learn Lamons products and competitive differentiators.

Responsibilities

• Manage pricing structures and account details in Salesforce per customer accounts.
• Be primary contact for existing customers and coordinate with teams on orders.
• Communicate order changes, expediting needs, and new opportunities.
• Identify upsell and cross-sell opportunities within accounts.
• Resolve customer concerns and ensure timely satisfaction.
• Develop daily pricing strategies for contracts and bids.
• Review RFQs and bids for accuracy and alignment with requirements.
• Collaborate with Outside Sales to relay feedback and needs.
• Coordinate with engineering, quality, purchasing, and vendors on specs and changes.
• Stay informed on Lamons products and industry standards.
• Review leads and bid activity and report outcomes to management.
• Coordinate purchased products with vendors to support orders.
• Perform other duties as assigned.

Skills

B2B sales

Pricing strategy

Account management

CRM proficiency

Communication skills

Salesforce

Math skills

Education

High school diploma or GED

Bachelor’s degree in Marketing, Sales, Business, or related field

Tools

Salesforce

Job description

Job Summary

The Inside Sales Representative supports and grows existing B2B customer accounts by delivering responsive service, accurate pricing, and solutions that align with customer needs and long-term partnership goals. This role works closely with Outside Sales, branch teams, manufacturing, and supply chain to manage day-to-day sales activity, support contract and project pricing, and ensure customer satisfaction across assigned accounts.

Job Duties and Responsibilities

• Manages pricing structures and other account details in Salesforce in alignment with assigned customer accounts, volume commitments, margin objectives, and operating income goals.
• Serves as a primary point of contact for existing customers, coordinating with Outside Sales, branch teams, and operations on order status, inventory availability, pricing, delivery schedules, and product specifications.
• Proactively communicates changes to open orders, expediting needs, and potential new opportunities to Manufacturing, Inside Sales, and Outside Sales team.
• Supports customer retention and account growth by identifying upsell and cross-sell opportunities within existing accounts.
• Assists in resolving customer concerns and follows up to ensure timely resolution and overall customer satisfaction.
• Develops and manages daily pricing strategies in support of customer contracts, project bids, and MRO agreements.
• Reviews and prices all RFQs bids, and customer requests, ensuring accuracy, responsiveness, and alignment with customer requirements.
• Collaborates with Outside Sales to communicate customer feedback, sales activity, concerns, and evolving account needs.
• Works closely with engineering, quality, purchasing, and vendors to address regulatory requirements, technical specifications, and product or design changes.
• Stays informed on Lamons products, industry standards, customer applications, and competitive offerings to effectively support customer needs.
• Reviews incoming sales leads and bid activity and reports outcomes to the Inside Sales Manager or Branch Manager.
• Coordinates purchased products with vendors and the purchasing department to support customer orders and delivery commitments.
• Performs other duties as assigned.

Skills

• Strong understanding of B2B sales principles and business ethics.
• Ability to learn and articulate Lamons products, applications, and competitive differentiators.
• Working knowledge of pricing strategy, margin awareness, and account-based selling.
• Ability to learn production processes and product flow in a manufacturing environment.
• Strong problem solving, conflict resolution, and customer service skills.
• Excellent verbal and written communication skills.
• Proficiency with CRM systems (Salesforce preferred).
• Basic math skills, including conversions and measurements related to product dimensions.

Education

• Required: High school diploma, GED or equivalent.
• Preferred: Bachelor’s degree in Marketing, Sales, Business, or related field.

Work Experience

• Required: 2years of previous Sales or Customer Service experience.
• Preferred: 3years’ experience as an Inside Sales Representative in the Petrochemical, PVF, Renewable, Distribution, or Manufacturing industry.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at times

Compensation and Benefits

• Annualcompensation based on experience: $50,000 - $60,000
• PTO - Vacation and Sick Time
• 11 Paid Holidays
• Medical, Dental, and Vision
• 401k with Match