Inside Sales Representative

ITAC Solutions, LLC; Birmingham (AL); On-site; USD 43,000 - 58,000; Full time

Benefits offered by this job

No nights or weekends

Small collaborative team

Hands-on product training provided

Growth into Outside Sales

Direct impact on customer relations

Job summary

ITAC Solutions, LLC is seeking an Inside Sales Representative / Sales Support Specialist to join our established manufacturing technology distribution team. This hands-on role leverages mechanical aptitude to help manufacturers solve production challenges by connecting them with equipment, tooling, and support to operate more efficiently.

You will prepare quotes, respond to customer questions, track orders, and use QuickBooks to manage invoices and records.

Qualifications

• Hands-on mechanical aptitude and practical technical problem-solving.
• Willingness to learn specialized manufacturing products.
• Comfortable working on Mac computers.

Responsibilities

• Prepare quotes for industrial equipment, tooling, conveyors, and safety systems.
• Respond to customer questions and resolve order issues by phone and email.
• Track orders, shipments, and deliveries and communicate updates.
• Enter quotes, orders, invoices, and basic accounting details in QuickBooks.
• Maintain accurate customer and sales records.
• Coordinate with vendors, shipping partners, and internal teams.
• Learn product lines to support customer needs and sales growth.

Skills

Mechanical aptitude

Sales drive

Mac proficiency

Attention to detail

Tools

QuickBooks

Job description

Inside Sales Representative / Sales Support Specialist
Join an established manufacturing technology distributor where your mechanical aptitude and sales drive can make a direct impact. Help manufacturers solve real production challenges by connecting them with the equipment, tooling, and support they need to operate more efficiently. This is a hands‑on opportunity to build product expertise and grow into an Outside Sales career.

Benefits & Extras:

• No nights or weekends
• Small, collaborative team with experienced colleagues
• Hands‑on product training provided
• Opportunity to grow into Outside Sales
• Direct impact on customer relationships and company growth

Compensation: $50,000 base salary target (DOE)

What You’ll Be Doing:

• Prepare quotes for industrial equipment, tooling, conveyors, and safety systems.
• Respond to customer questions and resolve order issues by phone and email.
• Track orders, shipments, and deliveries and communicate updates.
• Enter quotes, orders, invoices, and basic accounting details in QuickBooks.
• Maintain accurate customer and sales records.
• Coordinate with vendors, shipping partners, and internal teams.
• Learn product lines to support customer needs and sales growth.

What You’ll Need to be Considered:

• Be able to do the job as described.
• Demonstrate hands‑on mechanical aptitude and practical technical problem‑solving.
• Show a genuine drive to sell and interest in eventually moving into Outside Sales.
• Be comfortable working on Mac computers.
• Be willing to learn specialized manufacturing and pressroom products.

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