Inside Sales

Imperative Logistics; Columbia (AL); On-site; USD 50,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k match contribution

Paid Time Off

Life Insurance

Disability insurance

Job summary

Imperative Logistics is seeking an Inside Sales Representative to deliver exceptional customer service, perform consultative sales, and explain our services to clients. This role emphasizes relationship building, multi-channel outreach, and collaboration with operations to grow the business.

You will work in a fast-paced environment, focusing on developing new accounts and expanding outcomes with existing clients, while leveraging a CRM to manage leads and opportunities.

Qualifications

• Exceptional verbal and written communication skills.
• Ability to build and manage interpersonal relationships at all levels.
• Highly proficient in time management and prioritization.
• Positive, self-motivated, and team‑oriented mindset.
• Strong listening skills and customer-first approach.

Responsibilities

• Identify, pursue, and follow up on leads to establish sales opportunities and maintain existing accounts.
• Build and maintain client relationships, identify opportunities, and close deals.
• Generate sales through multi-channel outreach and consultative selling.
• Convert sporadic accounts into steady, ongoing partnerships.
• Maintain industry knowledge and monitor market conditions.
• Manage a CRM with high lead volume and document accurate notes and actions.
• Collaborate with operations to ensure smooth account handoffs and service delivery.
• Review performance to ensure goals are met and exceeded.
• Distribute promotional materials and support the sales team as needed.

Skills

Communication

Time management

Emotional intelligence

Team player

Relationship building

Tools

CRM proficiency

Job description

Imperative Logistics is looking for an Inside Sales Representative who shares in our core values of employee happiness, hard work, and a customer-first attitude. In this position, the Inside Sales Representative will be providing a high level of customer service, performing consultative sales to clients, and explaining the company's services and benefits to potential and existing clients. This role requires a motivated team player with exceptional communication and listening skills, a strong work ethic, and the ability to be self-motivated and take direction. This position is to focus on inside sales through client development to ultimately grow the company.

Imperative Logistics is a provider of premium logistics services specializing in the transportation of high-value and time-sensitive shipments across the healthcare, aerospace, entertainment, and electronics industries, among others. ASAP Expediting provides a full suite of specialized logistics services, including time-definite LTL (Deferred), airfreight, and other domestic and international expedited services, as well as an array of customized white-glove services.

Job Summary

Imperative Logistics is looking for an Inside Sales Representative who shares in our core values of employee happiness, hard work, and a customer-first attitude. In this position, the Inside Sales Representative will be providing a high level of customer service, performing consultative sales to clients, and explaining the company's services and benefits to potential and existing clients. This role requires a motivated team player with exceptional communication and listening skills, a strong work ethic, and the ability to be self-motivated and take direction. This position is to focus on inside sales through client development to ultimately grow the company.

Responsibilities

• Identify, pursue, and follow up on leads to establish sales and business development opportunities, while maintaining relationship with existing accounts
• Build and maintain client relationships, identify business opportunities, and close business deals
• Generate sales by pursuing accounts through diligently following up by utilizing various communication channels, including cold calling, to understand the clients' needs and effectively sell solutions
• Convert infrequent shipping accounts into established and consistent accounts
• Maintain knowledge of the industry and current market conditions
• Manage a CRM system with a high volume of leads and effectively manage and create account profiles, including documenting detailed and accurate notes, verifying all information and user fields, and tracking all related actions into the database
• Develop and maintain meaningful relationships and strong communications between accounts, and the operations team
• Review sales performance regularly to ensure goals are being met and exceeded
• Organize and distribute promotional materials to potential and existing accounts
• Provide administrative and marketing support to the company and sales team as needed

Qualifications

• Exceptional verbal and written communication skills
• Competence to build and effectively manage interpersonal relationships at all levels
• Highly proficient in time management skills
• Ability to execute job functions through creative and out-of-the-box thinking
• Positive, self-motivated, and driven mentality
• Ability to successfully navigate conversations through emotional intelligence
• Team-oriented and able to collaborate with a diverse group of individuals
• Ability to engage clients' attention and time through effective communication strategies
• People-oriented, detail-oriented, and goal-oriented

What We Offer

• Competitive salary, plus uncapped commission opportunities
• Medical, Dental, and Vision insurance
• HSA match contribution
• Paid Time Off
• Life Insurance
• Employer-paid short and long-term disability insurance
• 401k match contribution

EEO

ASAP Expediting & Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Physical Requirements

The position is in an indoor, office environment, requires the ability to communicate with internal and external customers or vendors verbally and in writing, sit for periods of time, operate typical office equipment which requires seeing and the use of a keyboard. This position may require travel as needed.

WHAT WE OFFER

• Medical, Dental, and Vision insurance
• 401k + matching contribution
• HSA + matching contribution
• Paid Time Off
• Life Insurance
• Employer-paid short and long-term disability insurance
• ...and more!

Imperative Logistics Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.