Inside Sales

Delta Personnel Staffing; Carlstadt (NJ); Hybrid; USD 34,000 - 39,000; Full time

Job summary

Delta Personnel Staffing seeks an Inside Sales Representative – Wood Doors to manage customer accounts, generate quotes, and provide product knowledge. You will support outside sales and ensure timely, accurate sales transactions.

The role requires 2–3+ years in inside sales within building materials, strong customer service, and knowledge of wood door products. Office-based or hybrid work arrangement with standard business hours.

Qualifications

• High school diploma or equivalent; Associate/Bachelor’s degree preferred.
• 2-3+ years inside sales experience in building materials or millwork preferred.
• Knowledge of wood doors, frames, hardware, and related construction products preferred.
• Strong customer service and communication skills.
• Detail-oriented and able to multitask in a fast-paced environment.
• Professional telephone etiquette.
• Experience with CRM is an asset.

Responsibilities

• Respond to customer inquiries via phone or email regarding wood door products, pricing, availability, and specifications.
• Prepare and process sales quotes accurately and efficiently.
• Provide knowledge and guidance on wood door options, finishes, and customizations.
• Collaborate with outside sales reps, estimators, and project managers to meet customer needs.
• Track orders and communicate lead times, delivery status, or delays to customers.
• Resolve customer concerns and complaints with professionalism and efficiency.
• Maintain accurate records of customer interactions, transactions, and quotations.

Skills

Customer service

Communication

CRM experience

Multitasking

Telephone etiquette

Analytical skills

Conflict resolution

Education

High school diploma or equivalent

Associate or Bachelor's degree preferred

Tools

CRM

Job description

Finding a new job should be an exciting time, full of potential and opportunities. Let Delta help you in your search.

Category

Location

Job Type

Compensation: $25.00 - $28.00

Loading... Job Title: Inside Sales Representative – Wood Doors Department: Sales
Job Type: Full-Time Job Summary: The Inside Sales Representative – is responsible for managing customer accounts, generating quotes, and providing product knowledge and support for wood door products. This position plays a key role in maintaining customer relationships, supporting outside sales, and ensuring timely and accurate sales transactions.

Key Responsibilities:

• Respond to customer inquiries via phone or email regarding wood door products, pricing, availability, and specifications.
• Prepare and process sales quotes accurately and efficiently.
• Provide knowledge and guidance on wood door options, finishes, and customizations.
• Collaborate with outside sales reps, estimators, and project managers to meet customer needs.
• Track orders and communicate lead times, delivery status, or any delays to customers.
• Resolve customer concerns and complaints with professionalism and efficiency.
• Maintain accurate records of customer interactions, transactions, and quotations

Qualifications:

• High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
• 2 -3 + years of inside sales experience, preferably in building materials or millwork
• Preferred k nowledge of wood doors, frames, hardware, and related construction products
• Strong customer service and communication skills
• Strong attention to detail and ability to multitask in a fast-paced environment
• Solid demonstration of professional Telephone Etiquette
• Experience with CRM is considered an asset
• Solid demonstration of professional Telephone Etiquette
• Experience with CRM is considered an asset
• Strong decision making and analytical skills
• Effective conflict resolution skills

Working Conditions:

• Office or work from home
• Standard business hours

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