Inside Parts Sales Representative

Genequip; Fargo (ND); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Health insurance

Vision

Life/AD&D/Critical Illness

401k match

Paid holidays

Safety gear reimbursement

EAP

Uniform allowance

Employee events

Sponsorships

Education & trainings

Short/Long disability

Job summary

General Equipment seeks an Inside Parts Sales Representative who uses product knowledge and strong customer service to satisfy parts needs and secure orders. You’ll support field staff and collaborate with product managers, inventory control and service personnel to build knowledge through training opportunities.

You will assist in procuring, filling customer orders, stocking and receiving parts, and engage with vendors in the Fargo area to keep parts flowing safely and efficiently.

Qualifications

• Experience in parts sales in a retail environment.
• Experience in heavy equipment/construction industry preferred.
• Computer skills: ability to navigate through many vendor sites and processes.
• Basic understanding of spreadsheets, databases, and word processing applications.
• Excellent customer service skills, written and verbal.
• Requires a valid driver’s license.

Responsibilities

• Handle incoming calls from customers and field employees.
• Assist in procurement, filling orders, stocking and receiving parts.
• Proficiency in online supplier parts systems to look up and order parts.
• Build knowledge of product lines, service standards and procedures.
• Acquire parts from vendors in the Fargo area safely and professionally.
• Assist in data collection for inventory decisions with Parts Manager.
• Attend local, regional and national parts training seminars.
• Maintain positive relationships with service and admin departments.
• May perform other duties as directed by Parts Manager and Branch Management.

Skills

Parts sales experience

Customer service

Computer skills

Driver's license

Heavy equipment knowledge

Job description

The Inside Parts Sales Representative uses comprehensive product knowledge, customer, and interpersonal relationship skills to satisfy General Equipment’s customer needs effectively and efficiently in securing parts. Working with product managers, inventory control and service personnel, this individual will build knowledge by participating in off-site, in-house and self-study product training opportunities.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Primary responsibility will be specializing in incoming calls from customers and Product Support Sales Representative employees working in the field
• Assists in the procurement, filling customer orders, stocking, and receiving of construction and aggregate machinery parts
• Becomes proficient in the various online supplier parts systems to look up and order parts
• Builds knowledge of existing product lines, service standards and procedures
• Acquires parts and other items from vendors in and around the Fargo area in a safe and professional manner
• Assists in the collection of data necessary for efficient inventory decisions with Parts Manager
• Attends local, regional, and national parts training seminars as requested by company management
• Maintains close, positive working relationships with service and administrative departments
• May perform other duties as directed by Parts Manager and Branch Management

JOB REQUIREMENTS:

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
• Experience in parts sales in a retail environment
• Experience in heavy equipment/construction industry preferred
• Computer skills: ability to navigate through many vendor sites and processes
• Basic understanding of computer spreadsheets, databases, and word processing applications
• Excellent customer service skills, written and verbal
• Requires a valid driver’s license

BENEFITS:

• Health
  • FSA
  • HSA w/ Employer Contributions
• Vision
• Life / AD&D / Critical Illness
• 401k + Company MatchPTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events
• Sponsorships
• Additional Job-Related Education and Trainings
• Short/Long Term Disability – Employer Paid

NATURE AND SCOPE OF JOB:

• Requires prolonged standing with periodic lifting, walking, standing, bending, stooping, and
• Requires ability to push, lift, pull, and/or carry 50 lbs. or

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.

Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.