Product Support Sales Representative (PSSR)

Genequip; Williston (ND); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

Health Insurance

401k + Company Match

PTO Accrual

Paid Holidays

Uniform Allowance

Job summary

Genequip is seeking a Product Support Sales Representative (PSSR) in Williston, North Dakota. The PSSR will enhance customer business success through effective relationships, selling parts and services within the assigned territory.

Ideal candidates should have strong sales experience and customer service skills, along with a positive mental attitude. Benefits include a competitive salary of $90K - $100K+, company vehicle, health plans, and additional job-related training.

Qualifications

• Minimum of 2 years' experience in sales, service, or parts.
• Valid driver’s license required.
• Strong computer skills and comfort with Microsoft Office.

Responsibilities

• Build and maintain customer relationships in territory.
• Sell parts and services to new and existing customers.
• Use CRM to prepare quotes and manage time effectively.

Skills

Customer service skills

Sales experience

Communication skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

CRM software

Job description

Locations

Showing 1 location

Description

EARNING POTENTIAL: $90K - $100K+ (Base Salary + Commission)

Unlimited Commission Potential

Company Vehicle Provided

Overview

The Product Support Sales Representative (PSSR) will be responsible for improving the business success of our customers through face-to-face contact and knowledge of their operation and needs. The primary objective of the PSSR is to build relationships and establish a true partnership that will make our customers more successful by anticipating and/or recognizing their needs and supplying parts, small equipment and setting up service for their equipment. The territory for this position is
Northwestern North Dakota.

Essential Duties and Responsibilities

• Responsible for the coverage, retention, development, and customer satisfaction within your assigned territory
• Responsible for selling parts, service, and small whole goods within your assigned territory
• Utilize CRM program to prepare equipment quotes and organize time
• Work with the PSSR Manager to develop territory and promote General Equipment and Supplies Inc
• Work with parts department, service department and territory salesman to keep customers up and running efficiently
• Identify new customers within assigned territory to promote GES growth
• Perform the necessary functions required for machine or equipment service and/or parts quotes i.e. undercarriage evaluations, G.E.T evaluations, fit ups, record keeping, and recommendations
• Attend educational and training programs covering company policies, department objectives, products services and programs, professional salesmanship and personal growth
• Responsible for keeping accurate expense records and tracking them online weekly
• Ability to balance the business needs and goals of the company while looking out for the best interests of our customers

Job Requirements

• Must share our Core Values: Do the Right Thing, Be Curious, Have Passion, and Be Innovative
• A background in construction, aggregate and/or heavy construction equipment is recommended but not required
• Minimum of 2 years’ experience in sales, service, or parts in heavy construction or product support
• Requires a valid driver’s license and the ability to maintain an insurable driving record
• A high computer comfort level and with knowledge in Microsoft Word, Excel, & Outlook. Will be trained on business software and CRM software
• Must have a positive mental attitude
• Must have excellent customer service skills, both internal and external customers
• Be personable, highly motivated, reliable, ethical, and able to adapt to all forces around them, customers, suppliers, coworkers, and manufacturers
• Attain short- and long-term objectives through good time management and planning
• Strong interpersonal skills and oral/written communication skills
• Organizational skills with ability to effectively manage multiple projects
• Must be willing to attend training to develop an expertise in all areas of GES products offered

Company Benefits

• Health
  • FSA
  • HSA w/ Employer Contributions
• Vision
• Life / AD&D / Critical Illness
• 401k + Company Match
• PTO Accrual
• Paid Holidays
• Prescription Safety Glass Reimbursement
• Safety Boot and Cold Weather Gear Reimbursement
• Employee Assistance Program
• Uniform/Clothing Allowance
• Employee Events
• Fuel Your Passion Reimbursement
• Additional Job-Related Education and Trainings
• Short/Long Term Disability – Employer Paid

Nature and Scope of Job

• Requires sitting, standing with periodic lifting, walking, standing, bending, stooping, and stretching.
• Requires ability to push, lift, pull, and/or carry 10 lbs. or more.
• The PSSR must live within the boundaries of the branch territory and daily travel is a requirement.

The duties described above are the general nature and levels of work performed but are not intended to be a complete comprehensive list of all the duties, activities, and responsibilities required of job incumbents. Supervisors or managers may ask job incumbents to perform other duties as needed and/or required.

Management has the right to revise this position description at any time. The position description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.