Inside Counter Sales — Anchorage Millwork & Solutions

Builders FirstSource; Anchorage (AK); On-site; USD 40,000 - 52,000; Full time

Job summary

Builders FirstSource is hiring an Inside Counter Sales professional for our Anchorage, AK Millwork location. You will blend product knowledge, sales skills, and exceptional customer service to help customers complete projects from decks to sheds.

You will assist customers in person, by phone, and by email; answer questions on products, pricing, availability, and returns; and guide selection of the best solutions for their needs.

Qualifications

• High school diploma or GED required or equivalent.
• Experience in sales, retail, customer service, or related field preferred (6 months).
• Building-materials/home-improvement knowledge is a plus.

Responsibilities

• Assist customers in person, by phone, and by email.
• Answer questions on products, pricing, availability, and returns/exchanges.
• Help customers choose the best products and solutions for their needs.
• Build positive relationships through professional, responsive service.
• Promote and sell company products and services.
• Prepare material estimates and quotes for smaller projects (decks, fences, stairs, sheds).
• Identify opportunities to increase sales via add-ons and recommendations.
• Enter orders accurately into systems and coordinate deliveries.
• Support inventory, merchandising, and signage; keep a safe work environment.
• Participate in customer workshops and events and resolve issues.

Skills

Customer service

Sales

Product knowledge

Communication

Education

High school diploma or GED

Tools

Forklift

Pallet jack

Job description

Builders FirstSource is hiring an Inside Counter Sales professional for our Anchorage, AK Millwork location. You will blend product knowledge, sales skills, and exceptional customer service to help customers complete projects from decks to sheds.

You will assist customers in person, by phone, and by email; answer questions on products, pricing, availability, and returns; and guide selection of the best solutions for their needs.