Inside Client Advisor II

PURE HomeRiver; United States; Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401(k) with match

Paid vacation & sick time

Life & disability plans

Wellness program

Employee Assistance Program

Job summary

PURE HomeRiver is seeking an Inside Sales professional to qualify prospects, explain services and pricing, and hand off contracts to licensed staff. You will log activity in HubSpot, manage a dynamic pipeline, and collaborate with a team to reach monthly targets.

The role requires 3+ years in sales with a track record of meeting quotas and at least 1 year in property management or related fields. Strong communication and CRM proficiency are essential.

Qualifications

• 3+ years of sales experience with a proven quota track record.
• 1+ year in property management or related industry.
• Strong verbal and written communication.
• Ability to manage high volume calls and emails.

Responsibilities

• Answer inbound calls and respond to web leads within SLA windows.
• Qualify prospects using a structured discovery framework.
• Provide accurate, scripted information on PHR services and pricing.
• Hand off qualified opportunities to licensed staff for contracts.
• Log activity in HubSpot and maintain pipeline hygiene.
• Participate in daily team huddles, coaching and training.
• Manage high-complexity lead mix including multi-property prospects.
• Support onboarding and informal coaching of Level I Inside Client Advisors.
• Execute outbound prospecting campaigns as assigned.
• Contribute to knowledge base and script refinement.
• Track and self-report performance against monthly targets.

Skills

Sales experience

Communication

Phone/email outreach

Tools

HubSpot

Salesforce

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

PURE HomeRiver offers a Comprehensive Total Rewards Package of Benefits containing:

• Medical, Dental and Vision Coverage
• 401(k) plan with a 4% Instantly Vested Match
• Generous Vacation and Sick time
• Life and Disability Plans
• Wellness Fitness Program
• Employee Assistance Program

Pay Range : $29.00/Hourly + $20,000 on-target incentive

Position Hours : 40 Hours/Week

FLSA : Non-Exempt

ESSENTIAL DUTIES AND RESPONSIBILITIES :

• Answer inbound prospect calls and respond to web leads within defined SLA windows
• Qualify prospects using a structured discovery framework
• Provide accurate, scripted information on PHR services and published pricing
• Hand off qualified opportunities to licensed staff for contract execution
• Log all activity in HubSpot and maintain pipeline hygiene
• Participate in daily team huddles, coaching sessions, and ongoing training
• Manage a high-complexity lead mix including multi-property and portfolio prospects
• Support onboarding and informal coaching of Level I Inside Client Advisors
• Execute outbound prospecting campaigns as assigned
• Contribute to knowledge base development and script refinement
• Track and self-report performance metrics against monthly door targets

WHAT YOU WILL NEED TO BE SUCCESSFUL :

• Minimum of 3 years of sales experience, preferably in inside sales or another phone- and email-based sales role, with a proven track record of meeting or exceeding quotas
• Minimum of 1 year of experience in the property management industry, whether in sales, leasing, operations, or another role.
• Working knowledge of property management services, including owner pain points, fee structures, and what drives a landlord or investor to hire a management company.
• Ability to manage a high volume of outbound and inbound calls, emails, and follow-ups while maintaining an organized pipeline
• Proficiency with CRM software (such as HubSpot or Salesforce) for lead tracking, pipeline management, and activity logging.
• Strong verbal and written communication skills, with the ability to build rapport quickly and clearly explain the value of services.
• Self-motivated and goal-oriented, with the ability to work independently and as part of a team.
• Comfortable with technology, including video conferencing, email platforms, and Microsoft Office or Google Workspace

PURE HomeRiver is an Equal Opportunity Employer

PURE HomeRiver and its subsidiaries are equal opportunity employers committed to recruiting, employing, retaining, promoting, terminating, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.