Residential Sales Account Manager

Value Windows & Doors; Duarte (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision, and life insurance benefits

401k Retirement Plan

Paid time Off (PTO)

Company Paid Holidays

Employee Discount to company products

Bonus

Job summary

Value Windows & Doors in Duarte, California, is seeking a Residential Sales Account Manager to develop relationships with current and potential customers. You will ensure customer satisfaction through excellent following up at all stages of the sales cycle.

The ideal candidate will have 3-5 years of sales experience, excellent communication and negotiation skills, and a bachelor's degree in a relevant field. A comprehensive benefits package is offered, including medical insurance and a 401k plan.

Qualifications

• 3-5 years' experience in sales, preferably in new construction or commercial projects.
• Must have excellent selling, communication, and negotiation skills.
• Professional appearance and ability to function well in a high-paced environment.

Responsibilities

• Identify leads and create business relations with customers.
• Manage customer relationships, follow up, and provide solutions.
• Create cold call lists and make cold calls to prospects.

Skills

Sales experience

Building materials knowledge

Excellent communication skills

Negotiation skills

Time management

Problem-solving attitude

Education

Bachelor's degree in marketing, business administration, or related field

Tools

Microsoft Suite Applications

CRM software

Job description

The Residential Sales Account Manager is responsible for identifying leads and creating business relations, inside and outside of the company, with existing and prospective customers. Works with Residential Sales Manager to ensure customer satisfaction, to cultivate loyalty via excellent follow up at all stages and aspects of the sales cycle.

The Residential Sales Account Manager is instrumental in establishing and maintaining long‑term relationships and communication channels with customers. Must have a well‑developed professional phone presence and high comfort level in initiating conversations. In addition to a sociable and positive personality, he/she must be a self‑starter, seeker, and proactive problem solver, since not every day is the same and the work dynamic is constantly changing

What You’ll Do

• Seek, cultivate, and manage customer relationships, inside and outside the company.
• Utilize sales reports and other data to recognize
• sales opportunities in customer buying patterns.
• Create a cold call list and make cold calls to prospective customers.
• Follow sales leads and schedule appointments with prospective customers.
• Follow up with customers and provide solutions if product concern arises.
• Provide training to customers and their teams on various product lines and services of our company.
• Assist customers in the credit application process.
• Serve as the first line of contact in the preparation of sales quotes and bid requirements.
• Maintain quality prospecting calls on a continual basis including cold calls and in‑person visitation.
• Complete and deliver all required paperwork, expense reports, sales pipelines, forecasts, and contracts as required by the company policy and management.
• Record and maintain all information, appointments, and opportunity information in the CRM system.
• Represent and present company products at trade shows, events, and other speaking engagements.
• May need to travel overnight, as necessary, and attend all trade shows, sales events, and sales meetings.
• Provide a detailed report of quotes not converted into actual orders, when requested.
• Other duties and special projects as the need arises.

Experience Requirements

• 3‑5 years' experience in sales, new construction and/or commercial projects is preferred.
• Some knowledge of building materials, building process, and local building codes.
• Excellent knowledge of Microsoft Suite Applications.
• Highly motivated and target driven with a proven track record in sales.
• Excellent selling, communication, and negotiation skills.
• Superior time management and organization skills.
• Ability to create and deliver presentations tailored to the audience's needs.
• Relationship management skills and openness to feedback and coaching.
• Numerical abilities and problem‑solving attitude.
• Professional appearance and demeanor.
• Ability to function well in a high‑paced and at times stressful environment

Training & Education

• Bachelor's degree in marketing, business administration, business management, or related field or
• any formal training or education that demonstrates expertise in sales or customer engagement is strongly preferred:
• HubSpot Inbound Sales.
• Familiarity with sales tools and other related software.
• Must have valid driver's license, own reliable transportation, be able to pass MVR check, and

Vehicle insurance must meet company's requirements.

Why Join Us

You’ll play a key role in strengthening customer trust by ensuring high‑quality service outcomes and leading a team committed to excellence. This is a great opportunity for a proactive leader who enjoys solving problems, developing people, and improving processes.

Additional Information

We offer a comprehensive benefits package that includes:

• Medical, dental, vision and life insurance benefits
• 401k Retirement Plan
• Paid time Off (PTO)
• Company Paid Holidays
• Employee Discount to company products
• Bonus

Value Windows & Doors Inc. is a Drug Free workplace and EEO employer committed to employing a diverse workforce.

You are welcome to visit our website: www.valuewds.com