Inside Auto Appraiser

Michigan Farm Bureau Family of Companies; Lansing (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Michigan Farm Bureau Family of Companies in Michigan is seeking an Auto Physical Damage Appraiser to efficiently appraise and settle auto damage losses while delivering excellent customer experience. You will complete or review auto repair estimates using industry-standard pricing and stay current with repair practices.

The role requires 1–3 years in collision repair or claims, high school diploma, and familiarity with CCC Pathways, Audatex, or Mitchell.

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in collision repair or claims handling.
• Experience with auto estimating software such as CCC Pathways, Audatex, Mitchell.

Responsibilities

• Complete or review auto repair estimates and appraisals.
• Write or review damage appraisals with current repair practices.
• Provide quality service to customers and aid in retention of business.
• Maintain knowledge of contracts, endorsements, exclusions and claim practices.

Skills

Customer service

Damage appraisal

Communication

Teamwork

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CCC Pathways

Audatex

Mitchell

Job description

To provide an efficient appraisal and settlement of automobile physical damage losses while providing excellent customer experience.

Complete or review auto repair estimates and appraisals for physical damage losses to motor vehicles. Write or review damage estimates and appraisals in conjunction with current industry repair practices and pricing. Provide quality service to the customer and aid in the retention of business.

Maintain general knowledge of all physical damage contracts written by the companies, their various endorsements, exclusions, company procedures, and accepted claim practices.

Maintain general knowledge of automobile damage causation, repairs, procedures, and accepted repair practices. Stay informed of the latest changes and updates in automobile repairs and technology.

Attend and complete specific training courses designated by the company.

Required

• High school diploma or equivalent required.
• Minimum one to three years of experience required in collision repair industry or insurance claim handling.
• Experience using auto estimating software such as CCC Pathways, Audatex, Mitchell.

Preferred

• Bachelors degree preferred.

Note:

• Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

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