Inside Account Manager - Valve & Automation

FloWorks LLC.; Houston (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and Disability

401(k) with company match

Health Savings & Flexible Spending

Employee Assistance Program

Identity Theft Protection

Job summary

Genesis Systems, a FloWorks subsidiary, seeks an Inside Account Manager to support customers and the outside sales team through the order process, from product selection to billing. The role involves valve and automation applications, order entry, and coordination of returns and credits.

You will assist with sizing and application, assemble proposals, and ensure accurate order documentation and delivery timelines. Strong English communication and Excel skills are essential.

Qualifications

• Bachelor’s degree in engineering or industrial distribution is preferred
• Excel, Adobe, Word, Outlook, MS PC, calculators, enterprise systems interface
• Problem solving, math, professional level communication in English both written and verbal, time management skills, mechanical aptitude, basic physics, temperature, pressure, metallurgy, electricity, basic piping/valving knowledge

Responsibilities

• Sales & availability related phone calls and emails, to and from Customers, OSS force & vendors
• Assemble and present Customer with detailed product data, documentation and drawings on request
• Assist customers & OSS with proper sizing & application of valves, actuators & accessories
• Assemble and present Customer proposals in Excel and PDF
• Facilitate Customer returns and Customer credits
• Assist Materials personnel with vendor returns resulting from Customer returns & credit requests
• Update needs for Stock & OAN part numbers
• Confirm Customer POs match our offer regarding quantity, need dates, pricing, delivery address, payment terms and tax status
• Enter Customer orders into enterprise systems
• Create internal documentation for production and assembly notes
• Expedite and track Customer & vendor orders towards On-Time Delivery and billing
• Secure hardcopy back-up work to order documentation
• Administrative emails with Shared Services regarding new Customer & Vendor account specifics, sales tax, late orders and billing issues
• Other sales support related tasks as needed

Skills

Problem solving

Math

Professional communication in English

Time management

Mechanical aptitude

Piping/valving knowledge

Education

Bachelor’s degree in engineering

Bachelor’s degree in industrial distribution

Tools

Excel

Adobe

Word

Outlook

MS Office/PC

Enterprise systems interface

Job description

Genesis Systems, a FloWorks subsidiary, seeks an Inside Account Manager to support customers and the outside sales team through the order process, from product selection to billing. The role involves valve and automation applications, order entry, and coordination of returns and credits.

You will assist with sizing and application, assemble proposals, and ensure accurate order documentation and delivery timelines. Strong English communication and Excel skills are essential.