Inside Account Manager - Valve & Automation

FloWorks; Garland (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Company-paid Life and Disability

401(k) with company match

Health Savings & Flexible Spending

Supplemental coverage (Accident, Ill/​

Job summary

Genesis Systems, a FloWorks subsidiary, is seeking a customer-focused order and applications specialist to support the outside sales team from product selection and proposals through delivery and billing. You will assist with valve and automation applications, enter and process customer and vendor orders, coordinate returns and credits, and track open orders to meet delivery needs.

This role requires precise data handling, documentation, and collaboration with engineering, purchasing, and

Qualifications

• Bachelor’s degree in engineering or industrial distribution is preferred.
• Excel, Adobe, Word, Outlook, MS PC, calculators, enterprise systems interface.
• Problem solving, math, professional level communication in English both written and verbal, time management skills, mechanical aptitude, basic physics, temperature, pressure, metallurgy, electricity, basic piping/valving knowledge

Responsibilities

• Sales & availability related phone calls and emails, to and from Customers, OSS force & vendors
• Assemble and present Customer with detailed product data, documentation and drawings on request
• Assist customers & OSS with proper sizing & application of valves, actuators & accessories
• Assemble and present Customer proposals in Excel and PDF
• Facilitate Customer returns and Customer credits
• Assist Materials personnel with vendor returns resulting from Customer returns & credit requests
• Update needs for Stock & OAN part numbers
• Confirm Customer POs match our offer regarding quantity, need dates, pricing, delivery address, payment terms and tax status
• Enter Customer orders into enterprise systems
• Create internal documentation for production and assembly notes
• Expedite and track Customer & vendor orders towards Customer’s On-Time Delivery needs and a timely billing
• Secure hardcopy back-up work to the order documentation
• Administrative emails with Shared Services Group regarding new Customer & Vendor account specifics, sales tax, late orders and billing issues
• Other sales support related tasks as needed

Skills

Problem solving

Time management

Mechanical aptitude

Basic physics

Electrical knowledge

Piping/valving knowledge

Professional English

Education

Bachelor’s degree in engineering or industrial distribution

Tools

Excel

Adobe

Word

Outlook

MS Office

Enterprise systems interface

Job description

Genesis Systems, a FloWorks subsidiary, is seeking a customer-focused order and applications specialist to support the outside sales team from product selection and proposals through delivery and billing. You will assist with valve and automation applications, enter and process customer and vendor orders, coordinate returns and credits, and track open orders to meet delivery needs.

This role requires precise data handling, documentation, and collaboration with engineering, purchasing, and