Inside Account Manager

TW Metals; Cranbury Township (NJ); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Company paid life insurance

401(k)

Tuition reimbursement

Job summary

TW Metals in Cranbury Township, NJ, seeks a dedicated professional to provide high-level customer service by delivering quotes and maintaining customer satisfaction. The role involves developing strong supplier relationships and assisting in sales activities.

The ideal candidate will possess effective communication and time management skills. No previous industry experience is required as full training will be provided. The position includes a comprehensive benefits package for employees.

Qualifications

• Preferred undergraduate degree in any specialty.
• No metal industry or sales experience necessary.
• Effective verbal and written communication skills.

Responsibilities

• Deliver quotation responses and handle customer orders.
• Develop supplier and customer relationships.
• Work with Territory Manager to grow new business.
• Maximize productivity through effective workload management.
• Review market analyses to assess customer needs.
• Assist in developing sales campaigns.

Skills

Effective communication skills

Time management skills

Basic math skills

Microsoft Office (Excel and Word)

Education

Undergraduate degree in any specialty

High School diploma

Tools

Metalware (proprietary program)

Job description

Company Summary

Company Summary: TW Metals, LLC is a leading global distributor of Specialty Metals to companies such as Boeing, Space‑X, GE, McMaster‑Carr, and Eaton. TW Metals stocks and processes tube, pipe, bar, extrusions, sheet and plate in stainless, aluminum, nickel, titanium, carbon and carbon alloy. As a global organization, we have over 30 stocking locations in North America, Europe, Mexico, and Asia. TW Metals stands for integrity, respect for the individual, commitment, customer satisfaction and continuous improvement. This family‑owned company embraces opportunity and growth for our employees.

https://www.twmetals.com/

Responsibilities

• Engages in a high level of customer service by delivering quotation responses, handling customer discrepancies, receiving and maintaining customer orders while ensuring complete customer satisfaction.
• Develops and sustains effective supplier and customer relationships to assure a competitive position in the marketplace.
• Works closely with the Territory Manager to maintain lists of prospects and potentially new accounts to grow new business and achieve established budget targets.
• Maximizes productivity by effectively planning, organizing and managing workload.
• Reviews market analyses to determine customer needs, volume potential, price schedules, and discount rates.
• Communicates with Territory Manager to assist in developing sales campaign to accommodate goals of assigned customers.

Qualifications

• Undergraduate degree in any specialty is preferred.
• No metal industry or sales experience necessary, we are happy to provide full training.
• Possess effective communication skills which include verbal and written.
• Must have experience with Microsoft Office, particularly Excel and Word.
• Willingness to learn proprietary program known as Metalware.
• Displays effective use of time management skills.
• Knowledge of basic math skills is essential.
• High School or better.

Benefits

We offer a full comprehensive benefits program which includes medical, dental, vision, company paid life insurance, short and long‑term disability, paid vacation, PTO, 401(k), tuition reimbursement among other competitive benefits.

Equal Opportunity Employer

TW Metals, LLC. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment regardless of race, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. TW Metals is also committed to complying with all fair employment practices regarding citizenship and immigration status.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.