Inside Account Agent

Virtualite; Atlanta (GA); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Base pay with incentives

Benefits package (medical, dental, 401

Paid time off

Career advancement opportunities

Ongoing training and leadership

Job summary

Virtualite is seeking an inside sales/account management professional in Atlanta to manage and grow client relationships. You will engage prospects and existing accounts, qualify leads, present tailored solutions, and coordinate onboarding with internal teams.

Ideal candidates have strong phone and written communication skills, are organized, and comfortable handling multiple accounts through a structured sales process; training and growth opportunities are provided.

Qualifications

• Experience in inside sales or account management is a plus but not required.
• Strong phone presence and written communication skills.
• Organized, dependable, and comfortable managing multiple accounts.
• Goal-oriented with the ability to work within a structured sales process.
• Tech-savvy and able to learn new tools and service offerings quickly.

Responsibilities

• Contact prospects and existing clients through outbound calls, email outreach, and follow-ups.
• Qualify leads and identify client needs through discovery conversations.
• Present services and recommend tailored solutions.
• Manage account activity, notes, and pipeline updates in CRM.
• Support renewals, upsells, and cross-sell opportunities.
• Coordinate with internal teams to ensure onboarding and client experience.

Skills

Phone communication

Written communication

Organized

Account management

Tech-savvy

CRM software

Tools

CRM systems

Job description

About Virtualite

Virtualite Business Process Outsourcing Services helps entrepreneurs and organizations streamline operations through virtual support and digital process management. We are currently hiring inside account agents to manage and grow client relationships. You will engage prospects and existing accounts, helping them identify the right service solutions while building long-term partnerships.

In This Role:

• Contact prospective and existing clients through outbound calls, email outreach, and follow-ups
• Qualify leads and identify client needs through discovery conversations
• Present Virtualite’s services and recommend tailored solutions
• Manage account activity, notes, and pipeline updates in CRM systems
• Support renewals, upsells, and cross-sell opportunities
• Coordinate with internal teams to ensure a smooth onboarding and client experience

We are looking for:

• Experience in inside sales or account management is a plus but not required
• Strong phone presence and written communication skills
• Organized, dependable, and comfortable managing multiple accounts
• Goal-oriented with the ability to work within a structured sales process
• Tech-savvy and able to learn new tools and service offerings quickly

What we offer:

• Competitive base pay with performance-based incentives
• Benefits including medical, dental, vision, 401k, and paid time off
• Career advancement opportunities as the team expands
• Ongoing training and leadership support
• Collaborative culture focused on long-term client success