Inpatient Unit Coordinator

Massachusetts General Hospital; Somerville (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Mass General Brigham in Somerville, MA, seeks an Administrative Support Associate to assist in an inpatient unit, acting as a liaison between patients, families and clinicians. You will effectively organize priorities, handle confidential information, and coordinate patient flow including admissions, discharges and transfers.

Responsibilities include scheduling, maintaining accuracy in medical records, and supporting payroll or scheduling tasks as needed.

Qualifications

• Proficiency with standard office procedures and equipment.
• Proficiency in MS Office.
• Ability to proofread and edit documents.
• Ability to use phone system.
• Strong time management and prioritization skills.
• Strong verbal and written communication abilities.
• Strong interpersonal and collaboration skills.
• Familiarity with medical terminology.

Responsibilities

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools.
• Receives, prioritizes, organizes and manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical records accurate and timely information about admissions, discharges and transfers.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; facilitates repairs.
• May assist manager with payroll duties or scheduling of staff or supervision of unit secretaries.
• Duties may vary by department.

Skills

Office procedures

MS Office

Proofreading

Phone system

Time management

Verbal & written communication

Interpersonal skills

Office equipment

Medical terminology

Education

High School Diploma or equivalent

Advanced level related field preferred

Experience Administrative support 2-3 years

Job description

Mass General Brigham in Somerville, MA, seeks an Administrative Support Associate to assist in an inpatient unit, acting as a liaison between patients, families and clinicians. You will effectively organize priorities, handle confidential information, and coordinate patient flow including admissions, discharges and transfers.

Responsibilities include scheduling, maintaining accuracy in medical records, and supporting payroll or scheduling tasks as needed.