MGH Unit Coordinator | Inpatient Medicine

Massachusetts General Hospital; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Weekly pay

Medical, Dental and Vision insurance

Tuition Reimbursement

Shift differential for evenings, night

Generous paid time off

Subsidized MBTA pass

Childcare resources

Retirement plan and 401(k)

Employee perks and discounts

Job summary

Mass General Brigham in Boston is seeking a Unit Coordinator for the Bigelow 7 inpatient General Medicine unit. You will provide administrative support to clinicians and staff, coordinate patient admissions, discharges and transfers, and manage confidential information.

This role partners with nursing to streamline patient flow and communicate with care teams. On-site schedule includes days, rotating weekends and holidays; compensation includes weekly pay and comprehensive benefits.

Qualifications

• Education: High School Diploma or Equivalent; Associate's Degree preferred.
• Experience: Administrative support 1-2 years required.
• Proficiency in MS Office and standard office equipment.
• Ability to proofread, edit documents, and manage time effectively.
• Strong verbal and written communication and interpersonal skills.
• Familiarity with medical terminology is a plus.
• NAHUC certification preferred.

Responsibilities

• Provide clerical support to the unit and hospital-wide staff.
• Greet patients, families and coworkers professionally.
• Manage information at central nursing station and unit.
• Schedule consultations, tests, and patient transport.
• Enter admissions, discharges and transfers into EMR accurately.
• Coordinate with ancillary departments for equipment and supplies.
• Assist manager with payroll or staff scheduling when needed.

Skills

MS Office

Verbal communication

Written communication

Time management

Interpersonal skills

Proofreading

Phone system

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree in related field

NAHUC certification (licensed)

Tools

NAHUC certification

Job description

Site: The General Hospital CorporationMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummarySchedule:Days (7am-7:30pm)3x shifts per week.Mandatory weekend shifts every other week.Holiday rotating schedule.Inpatient General Medicne is seeking a administrative professional to works as a Unit Coordinator, with Days shift availability, and to provide rotating weekend and holiday coverage.Bigelow 7 is a fast-paced adult inpatient General Medicine unit dedicated to providing high-quality, compassionate care for patients with a wide range of acute and complex medical conditions. The unit is devoted to the care of the acutely ill and Level 1 Trauma patients from the emergency and intensive care units.Ideal applicants seeking full-time 36-hours permanent employment will be strongly considered for an interview.What do we have to Offer*?*Weekly pay*Medical, Dental and Vision insurance.*Tuition Reimbursement.*Shift differential for evening, nights, and weekends.*Generous paid time off. - Subsidized MBTA pass (50% discount).*Resources for childcare and emergency backup care.*Hospital paid retirement plan and tax-sheltered annuity plan.*Employee “Perks” - enjoy discounts on tickets and passes for everything from ski resorts to museums to sporting events*Membership to MGB Fitness CenterSummaryProvides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.This position does not require Patient Care.Essential Functions** Performs clerical and other duties to assist in the general administration of the floor or unit.* Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.* Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.* Schedules consultations, tests, procedures, and patient transport to other departments.* Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.* Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.* May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries. Duties may vary by department.QualificationsEducation High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred Experience Administrative support experience 1-2 years required Knowledge, Skills and Abilities - Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing. - Proficiency in MS Office. - Ability to proofread and edit written documents. - Ability to use the phone system. - Managing one's own time and the time of others. - Strong verbal & written communication skills. - Strong interpersonal, written, and oral skills. - Ability to use standard office equipment. - Familiarity with medical terminology.Additional Job Details (if applicable)Remote TypeOnsiteWork Location90 Blossom StreetScheduled Weekly Hours36Employee TypeRegularWork ShiftDay (United States of America)Pay Range$18.58 - $26.58/HourlyGrade3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.