Inpatient Care Operations Lead

Partner's Healthcare; Boston (MA); On-site; USD 30,000 - 43,000; Full time

Benefits offered by this job

Competitive pay

Health coverage

Retirement plans

Paid time off

Job summary

Mass General Brigham is seeking a Lead Inpatient Administrative Coordinator to support inpatient teams across General Medicine, Cardiology, and Oncology. You will coordinate patient care, manage records and medication workflows, and lead a dedicated IAC team to ensure smooth admissions, transitions, and throughput.

The role emphasizes leadership, operational excellence, and strong collaboration with physicians, APPs, nurses, and case managers to improve patient experiences and reduce

Qualifications

• Associate's degree in Healthcare Administration required.
• Bachelor's degree preferred.
• 3-5 years of healthcare setting experience.
• 2-3 years of leadership or supervisory experience.
• Strong leadership and team management skills.
• Excellent communication, interpersonal, and teamwork skills.
• Ability to organize, prioritize, and manage multiple responsibilities in a fast-paced, high-volume environment.
• Knowledge of HIPAA confidentiality and privacy requirements.
• Experience with EPIC electronic medical records is preferred.

Responsibilities

• Support inpatient clinical teams across General Medicine, Cardiology, and Oncology.
• Coordinate medical records and imaging from outside hospitals.
• Schedule infusions, transfusions, and office visits, and coordinate care through discharge.
• Lead, mentor, and supervise IAC staff and oversee daily operations.
• Oversee staff scheduling, timecards, and staffing needs.
• Coordinate weekly IAC staff meetings and address escalations.
• Maintain patient confidentiality in compliance with HIPAA.

Skills

Leadership

Team management

Communication

Time management

Prioritization

EPIC EMR

HIPAA knowledge

Interpersonal skills

Education

Associate's degree in Healthcare Administration

Bachelor's degree

Tools

EPIC EMR

Job description

Mass General Brigham is seeking a Lead Inpatient Administrative Coordinator to support inpatient teams across General Medicine, Cardiology, and Oncology. You will coordinate patient care, manage records and medication workflows, and lead a dedicated IAC team to ensure smooth admissions, transitions, and throughput.

The role emphasizes leadership, operational excellence, and strong collaboration with physicians, APPs, nurses, and case managers to improve patient experiences and reduce