Inpatient Care Coordinator & Medical Support Specialist

US-Department-of-Veterans-Affair; Omaha (NE); On-site; USD 44,000 - 60,000; Part time

Job summary

The U.S. Department of Veterans Affairs Omaha VAMC seeks an Inpatient Medical Support Assistant (MSA) to serve as the initial contact for inpatient ward units, coordinating admissions and verifying orders.

The role requires proficiency in data entry and patient-care software, with an intermittent work schedule and a closing date of 09/28/2026. Applicants must meet basic requirements, including citizenship and English proficiency, and will progress through GS-3 to GS-5 level criteria with

Qualifications

• Knowledge of basic medical terminology to assist in care.
• Skill in recording patient messages and understanding physician requests.
• Ability to communicate with diverse individuals in a courteous manner.
• Ability to use office automation equipment and software to support patient care.

Responsibilities

• Serve as initial contact for inpatient ward units.
• Coordinate patient admissions.
• Verify doctor's orders and treatment orders.
• Enter data in computerized systems related to patient care.

Skills

Advanced medical terminology

Customer service

Data entry / EHR systems

Appointment scheduling

Independent work

Professional communication

Education

High school diploma or GED

One year post-secondary education

Two years post-secondary education

Tools

Office automation software

Scheduling programs

Electronic health records systems

Faxing/scanning software

Insurance collection system

Multi-line phone systems

Job description

The U.S. Department of Veterans Affairs Omaha VAMC seeks an Inpatient Medical Support Assistant (MSA) to serve as the initial contact for inpatient ward units, coordinating admissions and verifying orders.

The role requires proficiency in data entry and patient-care software, with an intermittent work schedule and a closing date of 09/28/2026. Applicants must meet basic requirements, including citizenship and English proficiency, and will progress through GS-3 to GS-5 level criteria with