Inland Delivery Coordinator: Customer & Logistics Ops

Hapag-Lloyd AG; Georgia; On-site; USD 40,000 - 55,000; Full time

Job summary

A global shipping company is looking for a Coordinator Inland Delivery in Georgia. You will manage customer inquiries and coordinate transportation activities to ensure timely delivery of shipments. This entry-level full-time position requires an Associate's degree and experience in customer service. You will utilize tools like Salesforce and MS Office to facilitate operations and enhance customer satisfaction. Join a dynamic team to create exceptional experiences while navigating logistical challenges.

Qualifications

• 2+ years of experience in customer service preferred.
• Willingness to clarify shipping terms unique to a location.
• Ability to lift up to 15 pounds if required.

Responsibilities

• Coordinate work order activities with vendors and customers.
• Ensure timely transport of containers via rail, truck, and more.
• Handle customer inquiries and issues effectively.

Skills

Customer service experience

MS Office proficiency

Salesforce knowledge

Understanding of shipping terms

Understanding of operations function

Education

Associate's degree

Tools

Salesforce

QlikView

Job description

A global shipping company is looking for a Coordinator Inland Delivery in Georgia. You will manage customer inquiries and coordinate transportation activities to ensure timely delivery of shipments. This entry-level full-time position requires an Associate's degree and experience in customer service. You will utilize tools like Salesforce and MS Office to facilitate operations and enhance customer satisfaction. Join a dynamic team to create exceptional experiences while navigating logistical challenges.