Infusion Scheduler - Oncology, Beverly Hills

UCLA Health; Beverly Hills (CA); On-site; USD 44,000 - 63,000; Full time

Job summary

UCLA Health in Beverly Hills, CA seeks an on-site role to support physicians and patients, acting as a liaison and helping patients access services. You will coordinate with referring physicians and resources and provide follow-up through telephone and EPIC/Care Connect, ensuring smooth patient flow across the health system.

The role emphasizes communication, adaptability, and the ability to manage multiple priorities in a fast-paced clinical environment.

Qualifications

• Ability to set priorities reflecting job responsibilities.
• Ability to build productive relationships with Faculty, Staff, Administration and patients.
• Ability to integrate competing demands into a productive workflow.
• Strong verbal communication to convey complex problems clearly.
• Ability to interact diplomatically with patients from diverse backgrounds.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Provide direct support to physicians and patients for assigned care physicians.
• Act as a liaison for patients and physicians within the practice.
• Help patients access services within the health system.
• Facilitate communication with referring physicians and resources.
• Provide follow-up through telephone and EPIC/Care Connect.

Skills

Prioritization

Relationship management

Adaptability

Verbal communication

Patient engagement

Clinic coverage

Job description

Work Location: Beverly Hills, CA, USA

Onsite or Remote

Fully On-Site

Salary Range: $31.88 - 45.66 Hourly

Primary Duties and Responsibilities

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to: acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Salary range: $31.88/hr - $45.66/hr

Job Qualifications

Required

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred

• Knowledge of specific specialty practice and workflows.
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.

Duration

indefinite

As a condition of employment,
the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
Current/former UC employees are subject to a personnel file review.