PSR/Scheduler - Oncology, Santa Monica

UCLA Health; Santa Monica (CA); On-site; USD 91,459,000 - 130,833,000; Full time

Job summary

UCLA Health in Santa Monica, CA, is seeking a dedicated support professional to assist physicians and patients within the health system. The role emphasizes liaison work, helping patients access services, coordinating with referring physicians, and ensuring follow-up using Epic/Care Connect.

The position is full-time, on-site in Santa Monica, with a Monday–Friday schedule and a salary range based on an hourly rate. This role demands strong communication and patient-centered service.

Qualifications

• Ability to set priorities reflecting the relative importance of duties.
• Ability to establish and maintain productive relationships with Faculty, Staff, Administration and patients from diverse backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Strong verbal communications to clearly convey complex problems.
• Ability to interact diplomatically with a patient population in varying health contexts.
• Ability to provide coverage for Community Clinics as assigned.

Responsibilities

• Provide direct support to physicians and patients for assigned care physicians, acting as liaison and facilitating access to services within the health system.

Skills

Prioritization

Relationship building

Multi-tasking

Verbal communication

Diplomacy with patients

Clinic coverage

Job description

Work Location: Santa Monica, CA, USA

Onsite or Remote

Fully On-Site

Work Schedule

Monday-Friday, 8:30am-5:30pm

Posted Date

09/01/2026

Salary Range: $31.88 - 45.66 Hourly

Employment Type

Duration

Indefinite

Job #

32716

Primary Duties and Responsibilities

In this role, you will be providing direct support to the physicians and patients for assigned primary and/or specialty care physicians. Major duties include but are not limited to:acting as a liaison for the patients and physicians in the practice, assisting patients in accessing service within the health system, facilitating communication with referring physicians, referring patients to appropriate resources and providing follow-up through telephone and EPIC/Care Connect.

Salary range: $31.88/hr - $45.66/hr

Job Qualifications

Required:

• Skill in setting priorities which accurately reflect the relative importance of job responsibilities.
• Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.
• Ability to creatively integrate competing demands into a productive working environment.
• Skill in verbal communications to clearly convey complex problems in both formal and informal situations.
• Ability to interact diplomatically and sympathetically with a patient population in varying degrees of health
• Ability to provide coverage for Community Clinics as assigned.

Preferred:

• Knowledge of specific specialty practice and workflows.
• Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and it services and programs.
• Knowledge of hospital computer system, and personal computer systems and the various software products to perform administrative work.
• Familiarity and knowledge of authorization process & managed care programs.

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.