Infusion Pharmacy Intake Specialist - Detail-Driven Admin

Oneiro Management Group; Stockton (CA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Job summary

Home Infusion Pharmacy is seeking an Intake Specialist to join our infusion pharmacy team. You will be the first point of contact for patients and providers, collecting accurate information, verifying insurance, and coordinating infusion therapy appointments.

The ideal candidate has strong medical terminology knowledge, experience with EMR/EHR systems, and excellent customer service in a HIPAA-regulated environment.

Qualifications

• Experience with EMR/EHR systems such as Epic, Meditech, Athenahealth, or eClinicalWorks.
• Knowledge of medical terminology, CPT/ICD coding, and medical billing procedures.
• Strong organizational skills and ability to handle multiple tasks in a fast-paced environment.
• Excellent communication, both verbal and written, with professional phone etiquette and HIPAA compliance.

Responsibilities

• Greet patients and providers professionally and create a welcoming intake area.
• Collect and verify patient information, insurance details, and demographics in EMR systems.
• Review and update medical records for completeness and HIPAA compliance.
• Verify insurance coverage (Medicare/Medicaid) and assist with authorizations.
• Schedule infusion appointments and manage multiple lines on a phone system.
• Document review for care plans, CPT/ICD coding, and billing purposes.
• Coordinate with clinical staff to obtain necessary documentation before treatment.
• Utilize Microsoft Office and EMR tools to maintain accurate records.
• Provide excellent patient service and address inquiries promptly while maintaining confidentiality.

Skills

EMR/EHR proficiency

Medical terminology

CPT/ICD coding

Microsoft Office

Verbal & written communication

HIPAA compliance

Insurance verification

Bilingual

Tools

Epic

Meditech

Athenahealth

eClinicalWorks

Job description

Home Infusion Pharmacy is seeking an Intake Specialist to join our infusion pharmacy team. You will be the first point of contact for patients and providers, collecting accurate information, verifying insurance, and coordinating infusion therapy appointments.

The ideal candidate has strong medical terminology knowledge, experience with EMR/EHR systems, and excellent customer service in a HIPAA-regulated environment.