Infusion Intake & Insurance Guide

My Local Infusion; Frisco, Northern (TX, KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Short-term and long-term disability

401(k) with company match

Paid time off

Competitive parental leave

Professional development opportunities

Job summary

Local Infusion in Frisco, TX is seeking an Insurance & Intake Coordinator, an “Infusion Guide,” to raise the standard of infusion therapy care. You will manage referrals, authorizations, and patient communications to ensure top-tier service.

The role offers a Monday–Friday schedule, 8:00am–4:30pm, onsite, with formal training and a clear path for professional growth in a fast-growing healthcare startup.

Qualifications

• Passion for Patient Care, and Delivering Exceptional Patient Experiences
• Health Care Experience Required
• Prior Experience in Infusion is Preferred
• Insurance Prior Authorization Experience
• Medical Terminology Experience
• Overall Medical Insurance Experience
• Ability to quickly grasp new apps
• Experience and strong familiarity utilizing Electronic Health Records (EHR) systems

Responsibilities

• Handle all aspects of the infusion referral process; obtaining authorizations, financial counseling, benefit investigation
• Liaison with referring providers to obtain documentation necessary for treatment, and communicate status of their patients
• Communicate referral process and status to patients in a customer-centric way
• Openly communicate with referring/prescribing providers
• Assist in maintaining medical inventory and office supplies
• Dedicated 6 week training plan to help you succeed in your role

Skills

Healthcare experience

Infusion experience

Insurance prior authorization

Medical terminology

EHR experience

App proficiency

Insurance knowledge

Job description

Local Infusion in Frisco, TX is seeking an Insurance & Intake Coordinator, an “Infusion Guide,” to raise the standard of infusion therapy care. You will manage referrals, authorizations, and patient communications to ensure top-tier service.

The role offers a Monday–Friday schedule, 8:00am–4:30pm, onsite, with formal training and a clear path for professional growth in a fast-growing healthcare startup.