Infusion Coordinator

SUNY Upstate Medical University; City of Syracuse, Northern (NY, KY); On-site; USD 55,000 - 75,000; Full time

Job summary

SUNY Upstate Medical University in Syracuse seeks a dedicated infusion services coordinator to oversee scheduling in the infusion area, ensuring testing, prior authorizations, orders, and appointments are completed before infusion.

You will assign patients to chairs by acuity, monitor utilization, and act as a liaison among physicians, clinic staff, infusion room staff, and procedure teams to keep schedules aligned.

Qualifications

• Associates degree in Business or Health Related Field and 2 years relevant experience or equivalent combination of education and experience required.
• Working knowledge of computer, electronic medical record, and data processing skills desirable.

Responsibilities

• Oversee scheduling in infusion area and ensure required testing and authorizations are completed.
• Finalize orders and appointments prior to infusion dates and assign chairs based on acuity.
• Monitor infusion room and chair utilization and communicate priorities with staff.
• Liaise between physicians, clinic staff, infusion room staff and procedure room staff regarding policies and schedules.

Skills

Communication skills

Organizational skills

Interpersonal skills

Data processing

Education

Associates degree in Business or Health Related Field

Tools

EMR systems

Computer literacy

Job description

Job Summary:

This position will be the main supporting role in the infusion area of Adult Hematology/Oncology Department, providing independent scheduling of infusion procedures, ensuring required testing, prior authorization, orders, and appointments are finalized prior to applicable infusion appointment date. Will assign patients to specific infusion chair based on level of acuity and length of treatment. Will monitor of data relative to the utilization of the infusion room and chairs. Acts as a liaison for physicians, clinic staff, infusion room staff, and procedure room staff regarding policies, procedures, and actual schedule information. Works closely with Patient Service Leader and Patient Service Supervisor regarding clinical prioritization of infusion chairs.

Minimum Qualifications:

Associates degree in Business or Health Related Field and 2 years relevant experience or equivalent combination of education and experience required plus excellent written/oral communication, organizational and interpersonal skills required. Working knowledge of computer, electronic medical record, and data processing skills desirable.

Preferred Qualifications:

Experience working in a health related setting preferred.

Work Days:

Monday-Friday, Days