Part-Time Patient Access Specialist: Scheduling & Support

PeaceHealth; Eugene (OR); On-site; USD 32,000 - 43,000; Part time

Job summary

PeaceHealth is seeking a Patient Access Representative - Family Practice for a Part Time, 0.80 FTE, Day position in Eugene, Oregon.

The role includes pre-registration, insurance verification, and pre-visit coordination, with duties spanning scheduling, payments, and patient communication. Strong customer service and familiarity with MS Office are preferred. This position is part-time and on-site at PeaceHealth clinics.

Qualifications

• High School Diploma Preferred: or equivalent
• Minimum of 1 year Required: Medical office or related customer service experience
• Preferred: Experience with Microsoft Office applications, including Word, Excel and Outlook

Responsibilities

• Pre-registers/registers patients with accurate patient demographic, financial data.
• Collects patient balances, co-payment, co-insurance, or other payment types.
• Verifies coverage and ensures all insurance requirements are met, as well as obtaining all prior authorization and/or referrals as appropriate prior to patient arrival.
• Responds to customer’s inquiries.
• Assists with departmental coverage as needed.
• Manages daily appointment schedules which may include reminder calls and calling all referrals.
• May transport patients utilizing escort or wheeled transport equipment.
• Performs other duties as assigned.

Skills

Customer service

Medical terminology

Time management

Conflict resolution

Communication

Education

High School Diploma or equivalent

Medical office experience preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

PeaceHealth is seeking a Patient Access Representative - Family Practice for a Part Time, 0.80 FTE, Day position in Eugene, Oregon.

The role includes pre-registration, insurance verification, and pre-visit coordination, with duties spanning scheduling, payments, and patient communication. Strong customer service and familiarity with MS Office are preferred. This position is part-time and on-site at PeaceHealth clinics.