Infusion Center Administrative Specialist

Infusion PA; Lancaster (Lancaster County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

PTO Buy-back

PTO Rollover

PTO Donation Program

Wellness Reimbursement Program

Tuition Assistance Program

Professional Association Reimbursement

Employee Assistance Program

Short & long-term disability

Life Insurance

Job summary

Vivo Infusion in Lancaster, PA seeks a Clinical Service Specialist to handle clinic operations, scheduling, and insurance verifications. The role requires strong administrative skills and HIPAA compliance to ensure a smooth patient experience in a fast-paced infusion center.

Responsibilities include managing front-end duties, coordinating with clinicians, and processing payments while supporting the care team.

Qualifications

• 2 years of administrative experience in a healthcare environment.
• Experience with insurance authorizations and benefits verification preferred.

Responsibilities

• Manage front-end operations of the infusion center, including phone calls, patient greeting, payments, and mail handling.
• Review and reschedule patient appointments to align with treatment plans and notify clinical staff of changes.
• Coordinate with the Nurse/Clinic team to secure authorizations and verify insurance benefits.
• Maintain HIPAA-compliant records and protect patient information.
• Assist with inventory and reporting as requested by the Clinic Manager.

Skills

Healthcare admin

Scheduling

Authorizations

Benefits verification

Communication

HIPAA compliance

Education

High School diploma

Medical Assistant Certification

Medical Office experience

Tools

MS Office

Billing databases

Information systems

Job description

Vivo Infusion in Lancaster, PA seeks a Clinical Service Specialist to handle clinic operations, scheduling, and insurance verifications. The role requires strong administrative skills and HIPAA compliance to ensure a smooth patient experience in a fast-paced infusion center.

Responsibilities include managing front-end duties, coordinating with clinicians, and processing payments while supporting the care team.