Infusion Center Administrative Specialist

Infusion PA; Lancaster (Lancaster County); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Bonus plan: 5% annually

Wellness reimbursement $360 annually

Tuition assistance & professional assn

Employee Assistance Program

Short & long-term disability

Life Insurance

Job summary

Vivo Infusion in Lancaster, PA is seeking a Clinical Service Specialist to manage front-end operations, scheduling, authorizations, and benefits verification. The role emphasizes HIPAA-compliant records and coordination with clinicians.

This full-time position offers a pay range of $20–$25 per hour, a 5% annual bonus plan, tuition assistance, and wellness programs. Training travel to local Vivo clinics may be required.

Qualifications

• Minimum 2 years of healthcare administrative experience.
• 1 year working with insurance authorizations and benefits verifications.
• Working knowledge of medical terminology.
• Active CPR/BLS certification required.

Responsibilities

• Manage front-end operations: phones, reception, payments, mail.
• Review cancellations and reschedule; remind patients.
• Process deliveries and invoices; coordinate with Accounts Payable.
• Schedule follow-up infusions with Patient Care Navigator.
• Maintain HIPAA-compliant patient records and prepare reports.

Skills

Communication skills

Independent work

Attention to detail

Scheduling

HIPAA compliance

MS Office / EMR familiarity

Education

High School diploma

Medical Assistant Certification

Tools

EMR software

Telephone systems

Job description

Vivo Infusion in Lancaster, PA is seeking a Clinical Service Specialist to manage front-end operations, scheduling, authorizations, and benefits verification. The role emphasizes HIPAA-compliant records and coordination with clinicians.

This full-time position offers a pay range of $20–$25 per hour, a 5% annual bonus plan, tuition assistance, and wellness programs. Training travel to local Vivo clinics may be required.