Infusion Care & Funding Coordinator

Software Methods, Incorporated; Overland Park (KS); On-site; USD 50,000 - 70,000; Full time

Job summary

A healthcare services firm is seeking a Clinical Care Coordinator in Overland Park, Kansas. The role involves managing complex members, providing access to medication programs, and ensuring seamless communication with health providers. Candidates should have a minimum of 3 years in customer service, strong communication skills, and the ability to multi-task effectively. This position requires proficiency in MS Office and a focus on customer satisfaction. Applicants must be authorized to work in the U.S.

Qualifications

• Minimum 3+ years customer service experience required.
• Excellent communication skills are essential.
• Must demonstrate time management and prioritization skills.

Responsibilities

• Manage complex members and document interactions in CRM software.
• Research financial assistance programs for infused medications.
• Communicate effectively with members and health care providers.

Skills

Customer service experience

Excellent written and oral communication skills

Ability to multi-task

Time management

Prioritization skills

Computer competency

Tools

MS Office

Job description

A healthcare services firm is seeking a Clinical Care Coordinator in Overland Park, Kansas. The role involves managing complex members, providing access to medication programs, and ensuring seamless communication with health providers. Candidates should have a minimum of 3 years in customer service, strong communication skills, and the ability to multi-task effectively. This position requires proficiency in MS Office and a focus on customer satisfaction. Applicants must be authorized to work in the U.S.