Care Navigator for Financial Assistance

CB Partners, LLC; Overland Park (KS); On-site; USD 30,307 - 35,817; Full time

Job summary

A healthcare solutions provider is seeking a Care Coordinator to assist members with financial assistance programs. Responsibilities include acting as the primary contact for members, documenting interactions, and providing exceptional customer service. The ideal candidate has over a year of customer service experience, preferably in healthcare. This full-time position is located in Overland Park, KS. Strong communication skills and the ability to multi-task are essential for success in this role.

Qualifications

• Minimum 1+ years customer service experience in healthcare.
• Excellent written and oral communication skills required.
• Pharmacy Technicians are encouraged to apply.

Responsibilities

• Ensure that plan members meet eligibility requirements.
• Act as primary point of contact for plan members.
• Provide exceptional customer service to all customers.
• Document all interactions in the CRM software.
• Research financial assistance programs for specialty drugs.

Skills

Customer service experience

Communication skills

Multi-tasking

Insurance verification

Job description

A healthcare solutions provider is seeking a Care Coordinator to assist members with financial assistance programs. Responsibilities include acting as the primary contact for members, documenting interactions, and providing exceptional customer service. The ideal candidate has over a year of customer service experience, preferably in healthcare. This full-time position is located in Overland Park, KS. Strong communication skills and the ability to multi-task are essential for success in this role.