Infusion Care Coordinator II

SSH South Shore Hospital, Inc.; United States; On-site; USD 29,000 - 42,000; Full time

Job summary

South Shore Health is seeking a Practice Coordinator II to serve as the initial contact in our infusion unit and to coordinate appointments for chemotherapy, immunotherapy, and supportive care. You will support clinicians, manage patient flow, and ensure accurate scheduling and communications in a fast-paced oncology setting.

The role emphasizes high-quality patient interactions, adherence to policies, and collaboration with nurses, navigators, and administrators to maintain safe, efficient

Qualifications

• Administrative support for oncology practice.
• Schedule and coordinate complex chemotherapy/immunotherapy appointments.
• Check-in/out patients; collect demographics and insurance.
• Coordinate with nursing and scheduling teams to ensure patient flow.
• Maintain waiting areas neat and compliant with policies.
• Handle referrals, medical records requests, and communications.
• Use Epic for scheduling and documentation.

Responsibilities

• Administrative Support of Practice
• Patient Check-In: verify demographics, insurance, and consent.
• Patient Check-Out: arrange complex follow-up and referrals.
• Coordinate care with main campus and other sites; manage calendars.
• Process scheduling in Epic and ensure proper billing workflows.
• Provide general administrative support to clinicians and staff.

Skills

Scheduling

Epic

Patient check-in

Medical records requests

Insurance verification

Customer service

Multi-tasking

Communication

Education

Associates degree

Tools

Epic

Job description

South Shore Health is seeking a Practice Coordinator II to serve as the initial contact in our infusion unit and to coordinate appointments for chemotherapy, immunotherapy, and supportive care. You will support clinicians, manage patient flow, and ensure accurate scheduling and communications in a fast-paced oncology setting.

The role emphasizes high-quality patient interactions, adherence to policies, and collaboration with nurses, navigators, and administrators to maintain safe, efficient