Infusion Business Development Manager

KabaFusion; Indianapolis (IN); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Benefits start on day 1

401k with 4% match

PTO & Holidays

Life insurance

Short-term disability

Employee assistance program

Learning & development

Discounts on travel, cell phone, and 1

Job summary

KabaFusion in Carmel, IN is seeking a Specialty Infusion Manager to drive Chronic and IVIG patient referrals within a defined territory. You will collaborate with pharmacy, intake, nursing, and operations to ensure seamless service and pursue net revenue and EBITDA goals.

Responsibilities include managing key referral sources, developing territory plans, supporting pricing submissions, and maintaining accurate documentation while advancing managed care initiatives.

Qualifications

• Bachelor’s degree preferred; equivalent work experience considered.
• Proven experience in business development and customer service.
• Minimum of two years in infusion services or related healthcare field.
• Familiarity with reimbursement policies.

Responsibilities

• Cultivate relationships with clinics, physicians, and payors to generate Chronic and IVIG patient referrals.
• Collaborate with pharmacy, intake, nursing, and operations teams to ensure seamless service delivery and customer satisfaction.
• Achieve net revenue and EBITDA goals by expanding market share and securing new business opportunities.
• Participate in sales meetings, training sessions, and in-service presentations to support business development efforts.
• Analyze territory performance and develop strategic plans aligned with company objectives.
• Address and resolve customer service issues promptly, ensuring high levels of client satisfaction.
• Support managed care initiatives and assist with pricing submissions in coordination with sales leadership.
• Maintain accurate and timely documentation, including call reports, expense reports, and other required submissions.
• Develop and apply knowledge of relevant disease states, drug therapies, and reimbursement policies.
• Assist in training staff on customer service best practices and contribute to continuous improvement initiatives.
• Other related duties as assigned by supervisor or designee

Skills

Sales healthcare services

Reimbursement processes knowledge

Communication skills

Organization & time management

Independent work

Education

Bachelor’s degree preferred

Equivalent work experience considered

Tools

Microsoft Office Suite

Job description

KabaFusion in Carmel, IN is seeking a Specialty Infusion Manager to drive Chronic and IVIG patient referrals within a defined territory. You will collaborate with pharmacy, intake, nursing, and operations to ensure seamless service and pursue net revenue and EBITDA goals.

Responsibilities include managing key referral sources, developing territory plans, supporting pricing submissions, and maintaining accurate documentation while advancing managed care initiatives.