Home Infusion Growth & Partnerships Manager

KabaFusion; Philadelphia, Horsham (Philadelphia County, PA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Benefits start day 1

401k with match

PTO / Holidays

Life insurance

Employee assistance program

Learning & Development

Discount programs

Job summary

KabaFusion is seeking a Specialty Infusion Manager to drive Chronic and IVIG referrals across a defined territory and partner with pharmacy, intake, nursing, and operations to deliver exceptional patient care.

You will work with clinics, physicians, and payors to expand market share, meet revenue goals, and support sales initiatives while ensuring compliance and high-quality service delivery.

Qualifications

• Bachelor’s degree preferred, ideally in business, healthcare, or a related field. Equivalent work experience will be considered.
• Proven experience in business development and customer service is required.
• Minimum of two (2) years in infusion services or a related healthcare field preferred.
• Familiarity with reimbursement policies preferred.

Responsibilities

• Cultivate and manage relationships with key referral sources, including clinics, physicians, and payors, to generate Chronic and IVIG patient referrals.
• Collaborate with pharmacy, intake, nursing, and operations teams to ensure seamless service delivery and customer satisfaction.
• Achieve net revenue and profit (EBITDA) goals by expanding market share and securing new business opportunities.
• Participate in sales meetings, training sessions, and in-service presentations to support business development efforts.
• Analyze territory performance and develop strategic plans aligned with company objectives.
• Address and resolve customer service issues promptly, ensuring high levels of client satisfaction.
• Support managed care initiatives and assist with pricing submissions in coordination with sales leadership.
• Maintain accurate and timely documentation, including call reports, expense reports, and other required submissions.
• Develop and apply knowledge of relevant disease states, drug therapies, and reimbursement policies.
• Assist in training staff on customer service best practices and contribute to continuous improvement initiatives.
• Other related duties as assigned by supervisor or designee

Skills

Healthcare services sales

Reimbursement processes

Time management

Communication

Independent work

Problem solving

Education

Bachelor’s degree preferred

Tools

Microsoft Office Suite

SharePoint

Outlook

Job description

KabaFusion is seeking a Specialty Infusion Manager to drive Chronic and IVIG referrals across a defined territory and partner with pharmacy, intake, nursing, and operations to deliver exceptional patient care.

You will work with clinics, physicians, and payors to expand market share, meet revenue goals, and support sales initiatives while ensuring compliance and high-quality service delivery.